Key Holder: Fashion Retail Leader in Customer Experience

Everything But Water, LLC; Natick (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Benefits for eligible Associates

Job summary

Everything But Water, LLC is seeking a Key Holder for our Natick collection. In partnership with Store Management, you will create a customer centric environment through extraordinary customer service and uphold brand standards and operations.

Responsibilities include assisting with shift coverage, supervising associates when needed, delivering exceptional service, maintaining store presentation, and aligning actions with sales goals.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Customer engagement

Interpersonal communication

Job description

Everything But Water, LLC is seeking a Key Holder for our Natick collection. In partnership with Store Management, you will create a customer centric environment through extraordinary customer service and uphold brand standards and operations.

Responsibilities include assisting with shift coverage, supervising associates when needed, delivering exceptional service, maintaining store presentation, and aligning actions with sales goals.