Key Holder: Elevate Customer Experience in Retail

Everything But Water, LLC; Greenwich (CT); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

401(k) participation

merchandise discounts

Job summary

Everything But Water in Greenwich is seeking a Key Holder to work with Store Management to create a customer centric environment and uphold the brand's selling model and operations.

You will supervise Sales Associates, ensure adequate shift coverage, deliver exceptional customer service, and maintain cleanliness, organization, and visual standards.

The role offers a competitive compensation package including 401(K) participation and merchandise discounts.

Qualifications

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).
• Physical ability to stand and walk eight hours, climb a ladder and lift 10 pounds.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs and shift coverage.
• Consistently deliver exceptional customer service by demonstrating the company selling model.
• Maintain brand standards around cleanliness, organization, and visual presentation.
• Demonstrate understanding of sales goals and align behaviours accordingly.

Skills

Customer engagement

Interpersonal communication

Retail sales

Supervisory experience

English fluency

Job description

Everything But Water in Greenwich is seeking a Key Holder to work with Store Management to create a customer centric environment and uphold the brand's selling model and operations.

You will supervise Sales Associates, ensure adequate shift coverage, deliver exceptional customer service, and maintain cleanliness, organization, and visual standards.

The role offers a competitive compensation package including 401(K) participation and merchandise discounts.