Key Holder & Customer Experience Lead

Walgreens; Sauk Rapids (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to open and close the store in the absence of management, handling cash, returns, refunds, and ensuring floor readiness. You will engage customers, support vendor deliveries, and maintain accurate registers and displays.

The role requires at least one year of leadership or key-holder experience and fluent English. You will help manage inventory, pricing, and store upkeep to deliver a distinctive Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and juxta- day readiness of floor and stock room.
• Complete product returns, order voids, customer refunds, cash drops, and provide change to registers.
• Engage customers to deliver a distinctive customer experience.
• Hold store keys to open/close without management; assist with vendor deliveries via backdoor access.
• Register sales accurately, review pricing, and handle any pricing or voids as needed.
• Maintain inventory accuracy across departments and stockrooms; manage displays and pricing signage.

Skills

Inventory control

English language

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member to open and close the store in the absence of management, handling cash, returns, refunds, and ensuring floor readiness. You will engage customers, support vendor deliveries, and maintain accurate registers and displays.

The role requires at least one year of leadership or key-holder experience and fluent English. You will help manage inventory, pricing, and store upkeep to deliver a distinctive Walgreens experience.