Key Holder

Jobtailor; Sacramento (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor is seeking a Store Leader to supervise daily operations and partner with the store team to drive sales. You will uphold the brand values, deliver extraordinary service, and foster genuine customer connections across in-store and curbside channels.

The role emphasizes leadership, teamwork, and a willingness to learn and grow within the organization, with flexible hours including nights and weekends to meet store needs.

Qualifications

• Passion for UO brand
• Leadership experience
• Team player
• Ability to work flexible hours including nights, weekends & holidays
• Eagerness to learn and grow within the organization

Responsibilities

• Supervises daily store operations with store management team
• Drives sales through genuine customer connections and energetic service
• Leads by example to uphold a strong service culture
• Represents the brand reflecting company values in all interactions
• Uses customer feedback to improve interactions and experiences
• Delivers a seamless omni-channel shopping experience using MPOS/POS and curbside/in-store pick up

Skills

leadership

team player

customer service

flexibility

eagerness to learn

collaboration

communication

problem-solving

adaptability

service culture

Job description

• Collaborates with the store management team in the supervision of daily store operations
• Supports the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections
• Acts as a brand representative reflective of company values
• Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection
• Uses customer feedback to understand customer perspective to positively improve interactions
• Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e., MPOS, POS, In-Store & Curbside Pick Up)

Requirements

• Passion for UO brand
• Leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Soft Skills

• leadership
• team player
• customer service
• flexibility
• eagerness to learn
• collaboration
• communication
• problem-solving
• adaptability
• service culture