Sales Associate

Jobtailor; Delray Beach (FL); On-site; USD 24,000 - 35,000; Full time

Job summary

Urban Outfitters in Delray Beach, FL is seeking a store associate to represent the brand, greet customers, share product knowledge, and deliver personalized service in-store and online. You will collaborate with peers and leadership to support team needs, maintain visual standards, and assist with shipment processes to learn about new products.

The ideal candidate is passionate about the UO brand, has customer service experience, is a reliable team player, and can work flexible hours including

Qualifications

• Brand passion for Urban Outfitters and its products.
• Experience in customer service.
• Proven ability to work well in a team.
• Willingness to work flexible hours including nights, weekends and holidays.

Responsibilities

• Acts as a brand representative reflecting Urban Outfitters values.
• Initiates conversations, shares advice and product knowledge with customers in a personalized way.
• Keeps informed on company priorities and promotions in-store and online.
• Collaborates with peers and leadership to support team needs and ideas.

Skills

Brand passion

Customer service

Team player

Flexible hours

Job description

Responsibilities

• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor

Requirements

• Passion for UO brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Soft Skills

• Collaboration
• Communication
• Personalized Interaction