Sales Associate

Jobtailor; Dunwoody (GA); On-site; USD 26,000 - 34,000; Part time

Job summary

Urban Outfitters is seeking a store associate in Dunwoody, GA to provide a genuine customer experience and reflect the brand values in daily interactions.

You will engage customers, share product knowledge, and use in-store tools to deliver seamless service across online and offline channels. A team-player mindset and flexibility for hours including nights and weekends are required.

Qualifications

• Passion for UO brand.
• Experience in customer service.
• Experience being a team player.
• Ability to work nights, weekends and holidays.

Responsibilities

• Contributes to driving sales through providing a genuine experience to each customer
• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Skills

Customer service experience

Team player

Flexible hours

Job description

Responsibilities

• Contributes to driving sales through providing a genuine experience to each customer
• Acts as a brand representative reflective of the company values
• Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
• Contributes to the store by being positive, respectful, and helpful to others
• Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
• Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Requirements

• Passion for UO brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Soft Skills

• Positive Attitude
• Respectfulness
• Helpfulness
• Collaboration
• Communication