Key Holder

It'sugar LLC; New York (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and development

30% Employee Discount

Perk Spot (Discounts on cell phone, travel, theme parks, etc.)

401k with company match

Employee Assistance Program

Job summary

It'sugar LLC in New York, NY is searching for a fun and dynamic Retail Keyholder. In this role, you’ll deliver a SWEET customer experience by embodying our core values and assisting customers.

Your responsibilities will include exceptional customer service, achieving sales goals, and supporting store operations. The ideal candidate should possess a high school diploma and have experience in a similar retail position. We offer flexible scheduling and career growth opportunities.

Qualifications

• Must be 18 years of age or older.
• High School diploma or equivalent preferred.
• 6 months in a similar retail role preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to independently lift/move up to 25 lbs.; able to lift/move up to 50 lbs. with assistance.

Responsibilities

• Deliver exceptional Customer Service by assisting customers with requests.
• Achieve Sales Goals by suggesting additional products based on customer’s requests.
• Support Store Operations by maintaining cash handling records.
• Embody the company's Core Values while working collaboratively in a team environment.

Job description

Job Overview

IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand.

Responsibilities

• Deliver exceptional Customer Service: Assist customers with requests and inquiries, follow our customer engagement model, SUGARTAINMENT, ensure sales floor is clean and organized while maintaining store visual standards, operate POS/register to properly cash out all customers.
• Achieve Sales Goals: Follow through on customer’s requests for specific items and suggest additional products. Use selling skills through explaining benefits, features, prices, quality, value and other product information.
• Support Store Operations: Maintains store cash handling records; responsible for opening and closing procedures; merchandises displays to visual guidelines; assist in set-up for special events and promotions; understand and communicate Loss Prevention (LP) policies; operational responsibilities include sales floor/backroom/restroom maintenance, cleaning, mopping, etc.
• Embodies our Core Values: Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker. Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Requirements

• Must be 18 years of age or older.
• Education: High School diploma or equivalent preferred.
• Years of Experience: 6 months in a similar retail role preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs.; able to lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with the minimum amount of supervision.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program
• And More!