Key Holder

It'sugar LLC; City of Poughkeepsie (NY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

30% Employee Discount

401k with company match

Employee Assistance Program

Job summary

It'sugar LLC is seeking a fun and dynamic Retail Keyholder to deliver an exceptional customer experience while promoting our brand. This role involves assisting customers, achieving sales goals, and supporting store operations.

The ideal candidate should be at least 18, have a high school diploma, and ideally possess 6 months of experience in a similar retail role. This position offers flexible scheduling and various benefits including an employee discount.

Qualifications

• Must be 18 years of age or older.
• 6 months in a similar retail role preferred.
• Willing to work a flexible schedule.
• Able to use a POS/cash register.
• Able to stand and walk for long periods.
• Able to lift/move up to 25 lbs independently.

Responsibilities

• Deliver exceptional customer service and assist customers with inquiries.
• Achieve sales goals through product recommendations.
• Support store operations including cash handling and maintenance.
• Embody core values and work collaboratively in a team.

Skills

Customer Service

Sales Skills

Team Collaboration

Cash Handling

Loss Prevention Awareness

Education

High School diploma or equivalent

Job description

Job Overview

IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand.

Responsibilities

• Deliver exceptional Customer Service: Assist customers with requests and inquiries, follow our customer engagement model, SUGARTAINMENT, ensure sales floor is clean and organized while maintaining store visual standards, operate POS/register to properly cash out all customers.
• Achieve Sales Goals: Follow through on customer’s requests for specific items and suggest additional products. Use selling skills through explaining benefits, features, prices, quality, value and other product information.
• Support Store Operations: Maintains store cash handling records; responsible for opening and closing procedures; merchandises displays to visual guidelines; assist in set-up for special events and promotions; understand and communicate Loss Prevention (LP) policies; operational responsibilities include sales floor/backroom/restroom maintenance, cleaning, mopping, etc.
• Embodies our Core Values: Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker. Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Requirements

• Must be 18 years of age or older.
• Education: High School diploma or equivalent preferred.
• Years of Experience: 6 months in a similar retail role preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs.; able to lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with the minimum amount of supervision.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program
• And More!