Retail Keyholder

Country Club Plaza; Kansas City (MO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Fun work environment

Career growth opportunities

Discounts on cell phone, travel, theme parks

401k with company match

Job summary

A retail location in Kansas City is seeking a Retail Keyholder to deliver exceptional customer service and manage store duties. Responsibilities include maintaining a clean sales floor, operating the POS, and supervising opening/closing tasks. The ideal candidate will have at least 6 months of retail experience, a high school diploma, and the ability to work a flexible schedule. This role promises fun working conditions and career growth opportunities.

Qualifications

• Must be 18 years of age or older.
• 6 months experience in a similar retail role.
• Willing to work a flexible schedule.
• Flexible schedule including days, evenings, weekends and holidays.
• Able to stand for long periods; lift up to 25 lbs (50 lbs with assistance).
• Able to work alone or with minimal supervision.

Responsibilities

• Deliver exceptional customer service.
• Maintain a clean and organized sales floor.
• Operate the POS/register to cash out customers.
• Follow customer requests and suggest additional items.
• Explain product benefits, features, prices, and quality to customers.
• Assist with opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Set up for special events and promotions.
• Understand LP policies and report LP issues to Store Manager.
• Handle routine backroom, salesfloor, and restroom maintenance tasks.

Skills

Customer service

POS/register operation

Sales floor merchandising

Teamwork

Education

High School diploma or equivalent

Job description

Overview

IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder is responsible for delivering exceptional customer service and store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store.

Responsibilities

• Deliver exceptional customer service to customers, assist with requests and inquiries, and follow the customer engagement model, SUGARTAINMENT.
• Maintain a clean and organized sales floor while upholding store visual standards.
• Operate the POS/register to cash out customers accurately.
• Follow through on customer requests for specific items and suggest additional products.
• Use selling skills to explain benefits, features, prices, quality, value, and other product information.
• Assist with opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist in set-up for special events and promotions.
• Understand Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Handle operational duties including salesfloor, backroom, and restroom maintenance, cleaning, and related tasks.

Qualifications

• Must be 18 years of age or older.
• Education: High School diploma or equivalent preferred.
• Years of Experience: 6 months in a similar retail role.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs. Lift/move up to 50 lbs with assistance.
• Must be able to work alone or with minimal supervision.

What’s in it for you? IT’S Even Sweeter

• Fun at Work! Dance, sing and laugh out loud while you work.
• Career growth opportunities.
• Training and Development.
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.).
• 401k with company match beginning the 1st of the month after 60 days of employment.