Key Carrier & Store Ops Lead (Nights/Weekends)

The TJX Companies, Inc.; Newton (MA); On-site; USD 1,433,000 - 2,041,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

EAP

Bereavement

Credit union

Referral bonuses

Scholarship program

Job summary

The TJX Companies, Inc. in Newton, MA is seeking a Key Carrier to support store operations and act as Manager on Duty when needed. This role alternates with the Coordinator and requires open availability, including nights and weekends, to deliver exceptional service.

As a Key Carrier you will coach Associates, ensure opening/closing procedures, uphold safety and policies, and communicate priorities to the team with clear, proactive guidance.

Qualifications

• Flexible schedule including nights and weekends.
• Team-oriented and collaborative work style.
• Ability to respond to changes quickly and adapt to store needs.
• Strong communication and organizational skills.
• Proven problem-solving abilities in a retail setting.
• Ability to coach, delegate, and follow up on tasks.

Responsibilities

• Assist in store operations and act as Manager on Duty as required.
• Ensure opening/closing procedures are followed and labor policies are observed.
• Provide coaching to Associates and address customer service issues.
• Maintain accurate coverage in service areas and communicate priorities to the team.
• Support shrink reduction goals and safety programs.

Skills

Flexible schedule

Team player

Adaptability

Communication

Multitasking

Problem solving

Coaching

Job description

The TJX Companies, Inc. in Newton, MA is seeking a Key Carrier to support store operations and act as Manager on Duty when needed. This role alternates with the Coordinator and requires open availability, including nights and weekends, to deliver exceptional service.

As a Key Carrier you will coach Associates, ensure opening/closing procedures, uphold safety and policies, and communicate priorities to the team with clear, proactive guidance.