Key Accounts Sales Specialist

Swatch Group; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Swatch Group U.S. seeks a Key Accounts Sales Specialist to support strategic retail and travel retail business through account management, sales analysis, reporting, forecasting, and operational coordination.

You will manage key accounts, analyze performance, and maintain strong relationships with retail partners while coordinating with Sales, Customer Service, Supply Chain, Finance, Marketing, and Headquarters.

Qualifications

• Experience in key account management or sales in retail or travel retail advantageous.
• Strong analytical, detail-oriented, and collaborative work style.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the primary day-to-day contact for assigned accounts in retail and travel retail.
• Support account planning and execution of commercial initiatives to drive sales growth.
• Monitor account performance and identify opportunities for growth.
• Coordinate new door openings, account setup, and assortment planning.
• Develop and maintain strong relationships with retail partners and support their needs and requests.
• Prepare reports and analyses for internal and external stakeholders.

Skills

Key account management

Sales analysis

Forecasting

Reporting

Cross-functional coordination

Job description

Job Description

As a Key Accounts Sales Specialist with Swatch Group, U.S., the position will be responsible supporting strategic retail and travel retail business through account management, sales analysis, reporting, forecasting, and operational coordination. This position is responsible for managing assigned key accounts, analyzing business performance, supporting sales planning initiatives, coordinating order management activities, and maintaining strong relationships with retail partners. The role serves as a critical liaison between Sales, Customer Service, Supply Chain, Finance, Marketing, and Headquarters to ensure the successful execution of commercial initiatives and the achievement of sales objectives. The ideal candidate is highly analytical, detail-oriented, collaborative, and capable of managing multiple priorities in a fast-paced environment.

Primary Duties and Responsibilities

Key Account Management

• Serve as the primary day-to-day contact for assigned retail and travel retail accounts.
• Support account planning and execution of commercial initiatives to drive sales growth and business performance.
• Monitor account performance against sales objectives and identify opportunities for growth.
• Participate in business reviews, account meetings, conferences, and customer events as needed.
• Review weekly sales performance and provide replenishment recommendations.
• Coordinate new door openings, account setup activities, assortment planning, RMIS updates, and SIS project support.
• Develop and maintain strong relationships with retail partners while providing timely support for business needs and requests.

Sales Analysis & Business Reporting

• Compile, maintain, and analyze sell-in and sell-out reporting for retail and travel retail accounts.
• Analyze sales performance by account, location, product category, and collection to identify trends and business opportunities.
• Monitor inventory levels and recommend replenishment, allocation, and assortment adjustments.
• Prepare quarterly assortments and maintain sell-out reporting by style and collection.
• Analyze warranty and sales data to provide actionable business insights and recommendations.
• Prepare presentations, reports, and business reviews for internal and external stakeholders.
• Provide reporting and analytical support to Headquarters and field sales teams as required.