KEY ACCOUNT MANAGER - KATY, TX

Compass Group Canada; Katy (TX); On-site; USD 60,000 - 69,000; Full time

Job summary

Join a leading company in the food service industry as a key player in client retention and site management. This role offers opportunities for growth and emphasizes customer service excellence. You will be responsible for ensuring compliance with standards and developing sales plans to enhance profitability. If you have a passion for service and a background in food and beverage, this could be the perfect fit for you.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

Flexible Spending Accounts

Qualifications

• 3-5 years’ experience in a customer service/client-facing position.
• Food & beverage experience preferred.

Responsibilities

• Responsible for site visits and client retention.
• Develop an account level incremental sales plan.
• Drive compliance to merchandising standards.

Skills

Customer Service

Communication

Education

Bachelor's Degree

Two-Year College Degree

Job description

Salary: $60,000 / year

Other Forms of Compensation:Yearly Bonus Incentive

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.Together,we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary:

Key Responsibilities:

• Responsible for site visits and client retention
• Assist branches with grand openings
• Ensure we are compliant with local and national account standards; review corporate compliance reporting
• Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc.)
• Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
• Coordinate efforts to improve the customer retention and client experience at the point of sale
• Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
• Drive compliance to merchandising standards
• Assess performance by location through audit reports (Quarterly District Evaluations)

Preferred Qualifications:

• A bachelor’s degree is preferred; two-year College degree or the equivalent combination of education and experience is acceptable
• Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record
• Preferred 3-5years’ experience in a customer service / client-facingposition
• Food & beverage experience
• Excellent communication skills required
• Must be able to travel to client sites
• Must be passionate about providing world class service to our clients and customers
• Coffee / Refreshment and foodservice background preferred!

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

Associates at Canteen are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1416737

Canteen

Leticia Pinon