Key account manager for restaurant partners

Glovo Group; United States; Hybrid; USD 65,000 - 105,000; Full time

Benefits offered by this job

Private health insurance

Glovo credit

Hybrid work two days from home

Work from anywhere up to 3 weeks a год

Online therapy and wellbeing

Job summary

Glovo Group в роли менеджера по работе с ресторанными партнерами отвечает за развитие и поддержку взаимоотношений с ресторанами, стремясь к росту выручки и устойчивому партнерству.

В обязанности входит анализ данных, разработка стратегий и координация с Marketing, Operations и Finance для реализуемых решений. Гибридная работа с возможностью удалёнки и гибкими условиями.

Qualifications

• 1+ год опыта в управлении крупными аккаунтами или бизнес-консалтинге
• Проблемное решение и аналитический подход на основе данных
• Умение планировать и приоритизировать задачи, организованность
• Знание Google Workspace
• Знание английского языка на уверенном уровне
• Натуральный армянский язык является требованием
• Опыт в FMCG, Food & Hospitality или доставке по требованию будет плюсом
• Вакансия предполагает работу с CRM и аналитикой и взаимодействие с кросс-функциональными командами
• Наличие степени в бизнесе/маркетинге считается преимуществом

Responsibilities

• Строить и поддерживать долгосрочные отношения с ресторанными партнерами
• Понимать цели партнеров и предоставлять стратегические рекомендации
• Анализировать данные для роста эффективности и рентабельности
• Формировать и запускать промо-акции и маркетинговые инициативы
• Обеспечивать онбординг партнеров в приложении и поддержку на первых днях работы
• Сотрудничать с Marketing, Operations, Finance и Customer Service для разработки кастомизированных решений
• Развивать выручку и совместно достигать KPI

Skills

Account management

Data analysis

Google Workspace

Time management

English

Armenian (native)

Strategic thinking

Education

Bachelor degree in Business Administration, Marketing, Economy or similar

Tools

Salesforce

CRM tools

Internal analytics tools

Job description

Описание

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success.

Задачи

Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication. Understand Partners' business goals and challenges to provide strategic guidance and support. Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo. Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization. Take ownership of partner revenue performance, driving measurable growth. Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service. Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

Требования

1+ years of experience in high-performance account management or business consultancy. Problem solver, data-driven with an analytical approach based on details. You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands‑on execution to drive results. Good knowledge of internal tools such as Google suite. Native level of Armenian is required, as well as proficiency in English. Будет плюсом: Preferably in FMCG, food-hospitality, or on-demand delivery industry; Bachelor degree in Business Administration, Marketing, Economy or similar is a plus; You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage; Salesforce is a plus; Russian is a plus

Условия

Top-notch private health insurance to keep you at your peak. Monthly Glovo credit to satisfy your cravings Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! Online therapy and wellbeing benefits to ensure your mental well-being.