Account Manager Regions

Delivery Hero; United States; Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

30% квартальная премия

ВысшееPrivate health insurance

Месячный Glovo credit

Скидки на транспорт, еду и детсады

Дополнительное время отдыха, удаленная

гибридная работа 2 дня в неделю

Обновленный родительский отпуск, офис-

Онлайн-терапия и благополучие

Job summary

Glovo, входящая в группу Delivery Hero, ищет опытного менеджера по работе с ключевыми ресторанами в Болонe. Вы будете строить долгосрочные отношения, анализировать данные и предлагать стратегические решения, чтобы увеличить выручку и лояльность партнеров.

Задачи включают управление процессом onboarding и координацию действий между маркетингом, операциями и продажами. Требуется высокий уровень мотивации и опыт в отрасли доставки/ритейла.

Qualifications

• 2+ года опыта в управлении ключевыми аккаунтами или бизнес-консультировании
• Степень бакалавра в бизнес-администрации, маркетинге, промышленной инженерии — плюс
• Владение внутренними инструментами (Google Suite). Salesforce — плюс
• Материализованный аналитический подход, умение работать с данными
• Свободное владение итальянским языком; уровень владения английским

Responsibilities

• Выстраивание и развитие отношений с ресторанами-партнерами, консультирование по бизнес-целям
• Анализ данных для операционной эффективности, роста и рентабельности
• Продвижение дохода через акции, маркетинговые активности и меню
• Управление процессом onboarding партнеров в приложении: настройка магазина и первые дни на платформе
• Сотрудничество с внутризаводскими командами для удовлетворения потребностей партнеров

Job description

Описание:

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Задачи:

Job Ref ID: JR0074422 You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact. Please note that this job opportunity is Bologna office based. THE JOURNEY Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication. Understand Partners’ business goals and challenges to provide strategic guidance and support. Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo. Drive rapid revenue growth through smart promotions, high-impact marketing activations and menu optimization. Take ownership of partner revenue performance, driving measurable growth. Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service. Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

Требования:

2+ years of experience in high-performance account management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry. Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus. You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage Problem solver, data-driven with an analytical approach based on details. You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results. Good knowledge of internal tools such as Google suite. Salesforce is a plus. Native level of Italian is required as well as proficiency in English. Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves:

• 30% quarterly performance bonus.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

We are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Additional Information

EUR 26,338 - EUR 32,923 - Yearly. On top, your total compensation may include other benefits described above and equity for pre-defined roles. This is the initial hiring range for this role and level. If at any point during the process we determine your experience and scope better align with a different hiring range, we'll be happy to review & share it with you, before moving forward to the next stage of the process! At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here. Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).