Account Manager Italy

Delivery Hero; United States; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Бонус 30% квартал

Страхование здоровья

Wellhub доступ к фитнес-центрам

Ежемесячный кредит Glovo

Готовность к удаленной работе 2 дня в週

Дополнительный отпуск и возможность у远

Job summary

Glovo, часть Delivery Hero Group, ищет специалиста по работе с ресторанами для расширения партнерских отношений и роста выручки. Вы будете консультировать партнеров, анализировать данные, работать с маркетингом, операциями и финансами, и обеспечивать эффективный onboarding в приложении.

Требуется ориентированность на KPI, умение работать в быстром темпе и владение английским. Гибридный режим с возможностью удаленной работы часть времени.

Qualifications

• Три и более лет опыта в управлении ключевыми клиентами/Account management или бизнес-консалтинге.

Responsibilities

• Выстраивание и развитие долгосрочных отношений с ресторанами-партнерами.
• Аналитика данных и выявление возможностей роста и прибыльности партнеров.
• Сопровождение процессов onboarding в приложении и взаимодействие с отделами маркетинга, операциями и финансами.
• Разработка и внедрение персонализированных решений для удовлетворения потребностей партнеров.

Skills

Управление аккаунтами

Аналитическое мышление

Работа с данными

Коммуникационные навыки

Владение английским

Education

Бакалавр в бизнес-администрировании или смежной области

Tools

Google Workspace

Salesforce

Job description

Описание

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Задачи

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE JOURNEY Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication. Understand Partners' business goals and challenges to provide strategic guidance and support. Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo. Drive rapid revenue growth through smart promotions, high-impact marketing activations and menu optimization. Take ownership of partner revenue performance, driving measurable growth. Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service. Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

Требования

Up to 2-3 years of experience in high-performance account/sales management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry. Bachelor in Business Administration or related fields is a plus. You are motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage. Problem solver, data-driven with an analytical approach based on details. You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results. Good knowledge of internal tools such as Google suite. Salesforce is a plus. Native level of Italian is required as proficiency in English. Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

Benefits

• 30% quarterly performance bonus.
• Top-notch private health insurance to keep you at your peak.
• Wellhub plan to join hundreds of gyms and wellness centers
• Monthly Glovo credit to satisfy your cravings!
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.

Inclusion

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? Additional Information At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here. Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Additional Culture Paragraph

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!