Key Account Manager - Bay Area

Kiva Confections; United States; Remote; USD 83,000 - 102,000; Full time

Job summary

A leading cannabis distribution company is seeking a Key Account Manager for the Bay Area. The role involves increasing revenue, managing key accounts, and building partnerships within the cannabis industry. Ideal candidates have sales experience, strong communication skills, and a passion for cannabis products.

Qualifications

• Minimum of 3 years sales experience in CPG, spirits/wine/beer and/or cannabis.
• Must be highly organized and detail-oriented.
• Enthusiasm for and prior work experience in the cannabis industry is a plus.

Responsibilities

• Grow KSS portfolio assortment and revenue within the region’s largest customer partners.
• Build and execute comprehensive partnerships with assigned accounts.
• Extensive travel to dispensaries to present product portfolio.

Skills

Sales experience

Customer service skills

Communication skills

Organizational skills

Detail oriented

Interpersonal skills

Proficiency in Google Suite

Experience in cannabis industry

Education

Associate or Bachelor's degree in Business or Marketing

Tools

Google Suite

Microsoft Office

Job description

At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a curated portfolio of premium cannabis brands, we ensure dispensaries across the state have seamless access to products their customers love. Founded on principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Our team strives to elevate industry standards and empower dispensaries to thrive in a dynamic market. Joining KSS means becoming part of a company passionate about delivering excellence and driving sustainable growth in the cannabis space.

Job Summary

As a KSS Key Account Manager - Bay Area, your primary responsibilities include increasing assortment, developing, and closing new qualified customers mainly in the San Francisco Bay Area. The ideal candidate must be highly knowledgeable about our product lines, uphold honesty, integrity, and professionalism, and provide exceptional customer service.

MUST reside in Bay Area!!!

This job is for you if...

• You have a proven track record of increasing revenue and assortment in high-volume, key account customers.
• You’re interested in a meaningful role at a growing cannabis company in Oakland, working on multiple deals simultaneously and being appreciated for your performance.
• You want to sell a product that contributes to a better world.
• You prefer focusing on sales rather than supporting customers post-sale.
• You demonstrate integrity and enjoy an honest sales process.
• You are scrappy, organized, honest, and thoughtful, often described as a go-getter and overachiever.
• You are trustworthy, loyal, dependable, and dislike office politics.
• You possess very strong conversational communication skills and a personable demeanor.

As a KSS Key Account Manager - San Francisco, you'll...

• Expand KSS portfolio assortment and revenue within major regional accounts.
• Develop and implement partnerships and programs with assigned clients.
• Travel to dispensaries to present product portfolios to managers and buyers.
• Assess customer needs, answer inquiries, and assist with ordering.
• Build and follow up on sales pipelines.
• Collaborate with brand partners to secure new placements and enhance brand presence.
• Achieve individual goals and coordinate with team members to meet collective targets.
• Conduct quarterly business reviews with clients.
• Manage revenue, distribution targets, and identify growth opportunities within the territory.
• Extensive travel and driving are essential duties of this role.

What we're looking for...

• Associate or Bachelor’s degree in Business, Marketing, or related field.
• At least 3 years of sales experience in CPG, spirits/wine/beer, or cannabis preferred.
• Strong commitment to excellence and a competitive spirit.
• Highly organized, detail-oriented, and excellent customer service skills.
• Proficiency with Google Suite and Microsoft Office; experience with distribution ERP is a plus.
• Experience managing high-volume calls, emails, and sales.
• Excellent communication skills, both written and verbal.
• Enthusiasm for the cannabis industry is a plus.
• Experience with premium brands and managing 30-50 high-touch accounts is preferred.

Salary ranges from $83,250 to $101,750 annually, plus quarterly bonuses. Compensation considers factors such as experience, skills, location, and internal pay parity.