Key Account Manager

Flowers by Eco & Sofia Flowers USA; United States; Remote; USD 70,000 - 105,000; Full time

Job summary

A leading floral supplier in the United States is seeking a Key Account Manager for a full-time remote role. The candidate will manage key account relationships, ensure customer satisfaction, and develop business strategies. Ideal applicants should have proven account management experience and strong communication skills, with a preference for those experienced in the Mass Market floral industry.

Qualifications

• Experience managing key accounts and developing long-term relationships.
• Strong verbal and written communication skills.
• Ability to work independently and remotely.
• Strong communication, negotiation and organizational skills.
• Ability to work independently and remotely.
• Bilingual abilities in Spanish and English are a plus.
• Experience in the Mass Market floral industry is a must.

Responsibilities

• Manage and develop relationships with key accounts.
• Ensure customer satisfaction and develop business plans.
• Analyze sales data to recommend strategies for growth.
• Analyze sales data to recommend strategies.
• Provide exceptional customer service to clients.

Skills

Analytical skills

Account management experience

Customer service skills

Communication skills

Negotiation skills

Organizational skills

Bilingual (Spanish, English)

Experience in the Mass Market floral industry

Bilingual Spanish/English

Job description

Flowers By Eco/ Sofia Flowers USA is committed to delivering the freshest, high-quality flowers. We cater to the everyday needs of supermarket chains. Our mission is to be recognized as the preferred source of fresh‑cut flowers by providing exceptional products, services, and logistics. We believe that reputation and integrity are the most important assets in any business, and building and growing successful business relationships requires hard work, creativity, and innovative thinking. The constant goal in our company is to create value for our customers all while providing exceptional product delivered at a reasonable price.

Role Description

This is a full‑time remote role for a Key Account Manager. The Key Account Manager will be responsible for managing and developing relationships with our key accounts. They will also be responsible for ensuring customer satisfaction, developing and executing business plans, and analyzing sales data to recommend strategies for growth. Additionally, the Key Account Manager will be responsible for providing exceptional customer service to our clients.

Qualifications

• Analytical skills and business planning experience
• Proven track record in account management and customer service
• Experience managing key accounts and developing long‑term relationships
• Strong communication, negotiation, and organizational skills
• Ability to work independently and remotely
• Being bilingual is a plus (Spanish, English)
• Experience in the Mass Market floral industry is a must

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Wholesale Import and Export