Wholesale Account Manager

Galleria Farms; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Galleria Farms in Miami, FL is seeking a Wholesale Account Manager to grow relationships with wholesale floral customers. You will oversee key accounts, process orders, monitor inventory, and coordinate with operations to ensure timely delivery.

You will identify sales opportunities, present offerings, negotiate pricing, and track performance against targets. Strong English and Spanish, excellent communication, and CRM proficiency are a plus; on-site role with travel as needed.

Qualifications

• Strong account management and wholesale experience in a B2B environment.
• Proven sales track record with revenue growth and new business development.
• Excellent customer service and communication skills with long‑term relationship building.
• Strong organizational and time management abilities, with detail orientation; proficient in MS Office and CRM tools.
• Experience in floral, agricultural, or consumer goods industries is a plus; travel to customer locations as needed.
• Bachelor's or Associate degree in Business/Marketing or related field preferred, or equivalent experience.
• Bilingual English/Spanish is a plus; on-site in Miami, FL.

Responsibilities

• Oversee and grow wholesale accounts; manage multiple portfolios.
• Process orders accurately and monitor inventory availability.
• Coordinate with operations and logistics to ensure timely delivery.
• Identify sales opportunities and present product offerings; negotiate pricing and terms.
• Track performance against sales targets and prepare regular sales reports.
• Respond to customer inquiries and resolve issues promptly; maintain detailed account records.
• Collaborate with internal teams to support promotions and provide feedback on customer trends.

Skills

Account management

Wholesale experience

Sales skills

Customer service

Communication

Organizational skills

Time-management

Education

Associate or bachelor’s degree in Business/Marketing or related field

Tools

Microsoft Office

CRM tools

Job description

Company Description

Galleria Farms, founded in 2000, is a leading grower, importer, and distributor of premium fresh-cut flowers, including roses, chrysanthemums, and renowned hydrangeas grown on over 120 hectares in Colombia. A team of more than 2,000 employees focuses on quality at every step, from seed selection and strict grading standards to innovative packaging. The company serves all segments of the floral industry, such as major supermarkets, mass-market retailers, bouquet manufacturers, and wholesale florists. Galleria Farms is dedicated to delivering consistent products that are thoughtfully crafted to inspire emotions and customer satisfaction.

Role Description

The Wholesale Account Manager is a full-time, on-site role based in Miami, FL, responsible for managing and growing relationships with wholesale floral customers. Day-to-day tasks include overseeing key wholesale accounts, processing orders accurately, monitoring inventory availability, and coordinating with operations and logistics to ensure timely delivery of products. The role involves identifying sales opportunities, presenting product offerings, negotiating pricing and terms, and tracking performance against sales targets. The Wholesale Account Manager will respond to customer inquiries, resolve issues promptly, maintain detailed account records, and prepare regular sales and market reports. Collaboration with internal teams to support promotional initiatives and provide feedback on customer trends is also a core part of the role.

Qualifications

• Candidates should possess strong Account Management and Wholesale experience, including managing multiple customer portfolios in a B2B environment.
• Candidates should possess solid Sales skills, with a track record of meeting or exceeding revenue goals and developing new business opportunities.
• Candidates should possess excellent Customer Service and Communication skills, with the ability to build long-term relationships and handle customer issues professionally.
• Candidates should possess strong organizational and time-management abilities, with attention to detail and proficiency in Microsoft Office and CRM tools.
• Experience in the floral, agricultural, or consumer goods industry is beneficial, as is familiarity with inventory and logistics processes.
• Associate or bachelor’s degree in Business, Marketing, or a related field is preferred, or equivalent work experience.
• Bilingual fluency in English and Spanish is a plus, along with the ability to work on-site in Miami, FL and travel to customer locations as needed.