Key Account Manager

CMA CGM; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

CMA CGM is seeking a proactive Key Account Manager (Remote, Washington) to serve as the primary sales contact for assigned accounts and trade lanes. The role emphasizes growth, profitability, and customer satisfaction through account management, sales execution, and operational follow-up.

You will focus on meeting weekly quotas, expanding ocean volumes, promoting CMA Value Added Services and CEVA offers, and actively pursuing new business opportunities while maintaining strong client

Qualifications

• Experience managing key accounts and driving growth.
• Ability to meet weekly quotas and annual targets.
• Strong relationship management across multiple levels.

Responsibilities

• Develop and execute customer-specific plans to hit weekly quotas and annual growth targets.
• Manage and grow a portfolio of key accounts and ensure volumes and revenues meet targets.
• Build relationships across decision-making levels to establish long-term partnerships.
• Identify and qualify opportunities across company products and promote CMA Value Added Services.

Skills

Account management

Sales execution

Relationship building

Business development

Job description

Key Account Manager

This site uses cookies and various traffic analysis services. We also share some information about its use with our social media partners.

• Home
• Our Students
• Our Jobs
• How We Hire

LANGUAGE SIGN IN Job Description

Washington - Work From Home CMA CGM Permanent contract Full Time

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Position Summary

The Key Account Manager is the primary sales contact for assigned accounts and trade lanes, responsible for driving growth, profitability, and customer satisfaction. This role focuses on account management, sales execution, and operational follow-up to achieve targets. Key Account Managers spend most of their time meeting customers, fostering relationships, aligning needs with company goals, growing ocean volumes, promoting CMA Value Added Services and CEVA offers, and securing new accounts. They are expected to maintain and expand existing ocean volumes while differentiating CMA through service adoption and actively hunting for new business opportunities.

Functions & Duties

• Develop and execute customer-specific business plans to achieve weekly quotas and annual growth targets.
• Manage and grow a portfolio of key accounts, ensuring target volumes and revenues are met.
• Build relationships across all decision-making levels within customer organizations to establish long-term partnerships.
• Identify and qualify business opportunities across all company products, prioritizing high-potential accounts (e.g., customers moving >250 TEUs annually).
• Monitor account profitability, ensure timely