Key Account Manager

TAMKO; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health and life insurance

Vision and dental insurance

Flexible benefits plan

401(k) with company match

Profit sharing retirement plan

Job summary

TAMKO Building Products LLC in Memphis, TN, is seeking a proactive Key Account Manager to serve as the primary sales contact for assigned accounts and to manage all aspects of strategic account relationships.

You will coordinate pricing, incentives, training, and field support, travel as needed, and collaborate with TAMKO personnel to grow product usage, profitability, and brand presence across TAMKO's full portfolio of building materials.

Qualifications

• Bachelor's degree from four-year college or university; or at least four years of related experience and/or training; or equivalent combination of education and experience.
• Must have valid driver’s license and be willing to travel including overnight stays.

Responsibilities

• Serve as the primary sales contact for assigned accounts and manage all aspects of key account management.
• Coordinate pricing, rebates, incentives, marketing allowances, and other programs for accounts.
• Resolve invoicing, credit, warranty, and delivery discrepancies for assigned accounts.
• Attend local trade associations, distributor events, and contractor shows to build relationships.
• Use Salesforce to report activity, pipeline, and forecasts; prepare monthly activity reports.
• Conduct product knowledge training for TAMKO customers and promote TAMKO products.
• Support field sales and recruit for the Pro Contractor Program as needed.

Skills

Account management

Sales

Customer relations

Pricing coordination

Salesforce

Travel

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

SAP

Job description

TAMKO is seeking a Key Account Manager. This person will serve as the primary sales contact for assigned account(s) and provide all aspects of key account management. This individual will create and nurture long-term relationships in the selling of TAMKO's full portfolio of building materials with the outcome of increasing brand awareness, product usage, and long-term profitability.

Essential Job Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Other duties may also be assigned.

Field Operations

• Coordination and management of all pricing functions for assigned account(s)
• Coordination and administration of account(s): rebates, incentives, marketing allowances, and other various programs and services
• Resolve discrepancies pertaining to account(s): invoices/billing, credit memos, return material authorizations, deliveries, price quotes, and warranty material certificates
• As requested, inspect and collect information for product warranty claims in coordination with Technical or Warranty Service Department
• Join, attend, and maintain local business organization partnerships such as local trade associations, home builder associations and local trade shows
• Keep distributor showroom displays stocked with current literature and samples
• Coordinate strategic business plans with other TAMKO sales personnel to increase sales
• Promptly and professionally return all phone calls, text messages and emails
• Collaborate and attend key distributor and contractor events in efforts to build relationships and promote TAMKO product usage
• Prioritize top professional installer sales call strategy to drive product usage to maximize pull through sales
• Subject matter expert in TAMO’s Pro Contractor Program and provide all field support and recruitment
• Willing to perform other job tasks as assigned

Training

• Must be willing to speak to small and large groups to plan, organize and conduct product knowledge training to all TAMKO customers
• Demonstrate selling features and benefits of all TAMKO products
• Demonstrate correct installation process for all TAMKO products

Office Administration

• Daily use of Salesforce to report: customer call activity, appointment setting, prospecting data, and customer pipeline planning
• Develop optimal travel plan to maximize service and limit travel costs
• At minimum, prepare monthly activity/market reports and participate in accountability meetings with TAMKO management
• Weekly reporting of sales expenses, customer call planning, mileage report, sales forecasting and competitor research
• SAP support functions

Requirements

• Bachelor's degree from four-year college or university; or at least four years of related experience and/or training; or equivalent combination of education and experience.
• Must have valid driver’s license. Required travel by air transportation in and out of assigned territory. Position requires overnight stays away from home.

Physical Requirements/Work Environment

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include acuity sufficient for driving an automobile and truck, minimal color discrimination, and accurate depth perception.
• Frequent extended work hours.
• The noise level in the work environment is usually quiet.

In addition to competitive wages, TAMKO offers a comprehensive benefits package, including Group Health and Life Insurance, Vision and Dental Insurance, a Flexible Benefits Plan, a 401(k) Retirement Plan with company match, a Profit Sharing Retirement Plan, and other valuable benefits.

TAMKO Building Products LLC is one of the nation's largest independent manufacturers of residential and commercial roofing products, waterproofing products, and related building materials. Headquartered in Galena, Kansas, TAMKO has been committed to innovation, quality, and customer service for over 80 years. Our success is driven by our people — individuals who take pride in their work, share an ownership mindset, and are dedicated to delivering excellence. At TAMKO, we strive to foster a safe, supportive, and rewarding work environment where employees can grow and succeed.