Key Account Manager

Rauch & Associates; Kalamazoo (MI); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Direct influence on customer growth

Long-term career development opportunities

Collaborative culture

Job summary

A leading manufacturing company in Kalamazoo is looking for a Technical Sales Leader to drive sales growth and manage key client relationships. The ideal candidate will possess a Bachelor's degree and 3-5 years of technical sales experience. You will lead initiatives that influence customer success and participate in cross-functional collaboration. Familiarity with AutoCAD and strong communication skills are essential for success in this high-impact role that offers career development opportunities.

Qualifications

• 3-5 years of experience in technical sales.
• Experience working with manufacturers and related processes.
• Knowledge of Proof of Concept processes.
• Knowledge of AutoCAD, SolidWorks and FMEA.
• Strong presentation and communication skills.

Responsibilities

• Lead growth initiatives and drive sales expansion.
• Build client relationships with architects and suppliers.
• Guide product development based on customer feedback.
• Set sales goals, target accounts and quotas to meet revenue objectives.
• Act as project lead, measuring KPIs for launches and performance.

Skills

Technical sales experience

Strong communication skills

AutoCAD knowledge

Mechanical aptitude

Problem-solving ability

Education

Bachelor’s degree in business, management, or engineering

Tools

AutoCAD

SolidWorks

FMEA

Proof of Concept processes

Job description

Make Your Mark in Technical Sales Leadership

Are you ready to join a company that values innovation, collaboration, and customer impact? Here, you’ll step into a high‑visibility role where your ability to connect with decision makers and build market presence will directly shape growth opportunities. If you thrive on turning technical expertise into business success — and want a role with both freedom and responsibility — this is your chance.

Travel: ~50% across North America

What You’ll Do

• Lead the company’s growth initiatives, driving sales expansion within current applications while opening new markets.
• Build and manage key client relationships with architects, suppliers, and other decision makers, strengthening long‑term partnerships.
• Represent the voice of the customer by applying industry insights to guide product development and deliver solutions‑focused strategies.
• Establish sales goals, target accounts, and quotas to achieve company revenue objectives.
• Act as project lead, setting KPIs to measure performance on product and service launches.
• Provide technical insights, data, and consultative support to customers and internal stakeholders.
• Identify opportunities for product improvements or new products by monitoring market activity, trends, and competitive landscape.
• Collaborate cross‑functionally with R&D, marketing, operations, and leadership to ensure customer satisfaction.
• Drive brand awareness through marketing strategies, trade show participation, and representation at industry events.
• Support specification writers in developing product specifications.
• Stay current with industry knowledge through training, professional organizations, and networking.
• Manage assigned territory with frequent travel.
• Other duties as needed.

What You’ll Bring

• Bachelor’s degree in business, management, or engineering.
• 3–5 years of experience in technical sales.
• 3–5 years of experience working with manufacturers and related processes.
• Knowledge of AutoCAD, SolidWorks, and FMEA.
• Familiarity with Proof of Concept processes.
• Technical and mechanical aptitude.
• Strong communication skills with the ability to deliver compelling presentations.
• Results‑driven, self‑motivated, and highly organized.
• Ability to lead, collaborate, and solve problems in dynamic environments.

Why You’ll Love It

• High‑impact role with direct influence on customer growth and company success.
• Exposure to multiple industries with long‑term career development opportunities.
• A culture that values collaboration, innovation, and results.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales, Business Development, and Strategy/Planning
• Industries: Chemical Manufacturing, Wholesale Building Materials, and Chemical Raw Materials Manufacturing