Key Account Manager

Jobtailor; Illinois; On-site; USD 80,000 - 110,000; Full time

Job summary

Uline is seeking a results-driven Account Manager to oversee a portfolio of its largest customers across North America. You will shape sales strategies, propose tailored product solutions, and influence pricing decisions to meet client needs and corporate goals.

The role requires strong communication, problem-solving skills, and the ability to travel up to 20% of the year. You will collaborate with regional teams and participate in regular leadership reviews to identify growth opportunities.

Qualifications

• Bachelor’s degree.
• Previous sales experience.
• Strong communication skills with the ability to navigate challenging conversations.
• Excellent problem-solving skills and attention to detail.
• Ability to travel up to 20% of the year.

Responsibilities

• Manage over 100 of Uline’s largest and most complex customer accounts to shape sales strategy across North American locations.
• Deliver effective product solutions and pricing recommendations to support customer needs and business objectives.
• Assist customers with eProcurement and eInvoicing implementations.
• Participate in weekly sales meetings with leadership to review performance and identify improvement opportunities.
• Serve as a liaison between customers, Uline’s regional locations and corporate teams.

Skills

Account Management

Sales Strategy Development

EProcurement Implementation

Strong Communication

Problem-Solving

Education

Bachelor’s degree

Tools

EInvoicing

Job description

• Manage over 100 of Uline’s largest and most complex customer accounts to shape sales strategy across our North American locations.
• Deliver effective product solutions and pricing recommendations to support customer needs and business objectives.
• Assist customers with eProcurement and eInvoicing implementations.
• Participate in weekly sales meetings with leadership to review performance and identify improvement opportunities.
• Serve as a liaison between customers, Uline’s regional locations and corporate teams.

Requirements

• Bachelor’s degree.
• Previous sales experience.
• Strong communication skills with the ability to navigate challenging conversations.
• Excellent problem-solving skills and attention-to-detail.
• Ability to travel up to 20% of the year.

Core Competencies

Demonstrates expertise in managing complex customer accounts and shaping sales strategies while delivering tailored product solutions. Strong communication and problem-solving abilities are essential for effective customer engagement and collaboration with internal teams.

Highest-signal resume keywords

• Account Management
• Sales Strategy Development
• EProcurement Implementation
• Strong Communication Skills
• Problem-Solving Skills

ATS Optimization Keywords

Hard Skills

• Sales Experience
• Pricing Recommendations
• Attention to Detail
• Customer Solutions

Soft Skills

• Effective Communication
• Navigating Challenging Conversations

Certifications & Qualifications

• Bachelor’s Degree

Industry Keywords

• Customer Accounts
• Sales Meetings
• Performance Review

Tools & Technologies

• EInvoicing