Key Account Manager

Clayton Services; Houston (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Excellent benefits available upon hire

Job summary

Clayton Services in the Houston area is seeking a Key Account Manager – North America to develop strategic customer relationships and drive profitable sales growth across the North American market. You will manage a portfolio of strategic industrial customers and lead negotiations on pricing, quotations, and contracts.

The role requires 5–7+ years in industrial B2B sales, experience with OEMs/distributors, and familiarity with ERP/CRM systems such as SAP.

Qualifications

• Bachelor's degree in Business, Engineering, Marketing, or a related field preferred.
• 5–7+ years of industrial B2B sales or strategic account-management experience.
• Experience with industrial manufacturers, electrical products, metals, engineered components, or related products is strongly preferred.

Responsibilities

• Manage and grow a portfolio of strategic industrial and manufacturing customers.
• Develop and execute account strategies to increase revenue, profitability, and retention.
• Identify and pursue new business opportunities across the North American market.
• Build relationships with OEMs, distributors, manufacturers, and other strategic customers.
• Lead negotiations involving pricing, quotations, contracts, and terms.
• Develop sales forecasts and maintain accurate account information.
• Collaborate with manufacturing, operations, supply chain, and customer service to meet commitments.
• Support new product introductions and customer-specific requirements.
• Monitor market activity, competition, and opportunities.
• Develop senior-level customer relationships as the primary commercial contact.

Skills

Industrial B2B sales

Account management

Negotiation

Pricing

Relationship management

Strategic account planning

Forecasting

ERP/CRM experience

SAP experience

OEMs and distributors

Travel

Spanish language

Education

Bachelor's degree in Business/Engineering/Marketing or related

Tools

SAP

CRM systems

Job description

Clayton Services is searching for a Key Account Manager – North America to join a thriving manufacturing company in the Northeast Houston, Texas area. The Key Account Manager – North America will be responsible for developing strategic customer relationships, growing key accounts, identifying new business opportunities, and driving profitable sales growth throughout the North American market.

Job Type: Direct Hire

Pay Rate: $85,000 - $110,000

Benefits: Excellent benefits available upon hire.

• Manage and grow a portfolio of strategic industrial and manufacturing customers.
• Develop and execute account strategies designed to increase revenue, profitability, and customer retention.
• Identify and pursue new business opportunities throughout the North American market.
• Build strong relationships with OEMs, distributors, manufacturers, and other strategic customers.
• Lead customer negotiations involving pricing, quotations, contracts, and commercial terms.
• Develop sales forecasts and maintain accurate account and opportunity information.
• Work closely with manufacturing, operations, supply chain, and customer-service teams to ensure customer commitments are achieved.
• Support new product introductions and customer-specific product requirements.
• Monitor market activity, competitive conditions, customer demand, and emerging opportunities.
• Develop senior-level customer relationships and serve as a primary commercial point of contact.
• Balance customer requirements with production capacity, delivery capabilities, and profitability objectives.
• Represent the organization professionally during customer meetings, presentations, and negotiations.

Key Account Manager – North America Skills and Abilities:

• Strong industrial B2B sales and account-management skills.
• Excellent negotiation, pricing, and relationship-management abilities.
• Ability to develop and execute strategic account plans.
• Strong commercial and financial awareness.
• Excellent presentation and communication skills.
• Ability to work effectively with large OEMs and sophisticated industrial customers.
• Strong forecasting and pipeline-management abilities.
• ERP and CRM experience; SAP experience is highly preferred.
• Experience selling into electrical, energy, infrastructure, data center, industrial, or related markets is highly desirable.
• Spanish language skills are highly preferred.
• Ability to travel as required.

Key Account Manager – North America Education and Experience:

• Bachelor's degree in Business, Engineering, Marketing, or a related field preferred.
• 5–7+ years of industrial B2B sales or strategic account-management experience.
• Experience working with industrial manufacturers, electrical products, metals, engineered components, or related products strongly preferred.
• Demonstrated success managing major OEM, distributor, or strategic customer relationships.
• Experience with complex negotiations, pricing, contracts, and business development required.