Key Account Manager

Socket.dev; Coppell (TX); On-site; USD 70,000 - 120,000; Full time

Job summary

Naterra is seeking a Key Account Manager to support Grocery channel accounts, develop new business, and optimize promotions and assortment. You will own retailer relationships, align with broker/distributor goals, and analyze data to drive growth.

You will collaborate with buying teams, manage trade funds, and contribute to strategic planning with cross-functional partners. Strong communication and analytical skills are essential for success.

Qualifications

• 3–5 years in the CPG industry in Sales, Category management, or Customer/Account Management.
• Bachelor's Degree required.
• Analytic mindset and curiosity about the business.
• Strong problem-solving abilities and ability to craft solutions.

Responsibilities

• Manage direct report(s) and build partnerships with retailers and brokers.
• Execute go-to-market strategies across multiple retailer channels.
• Track business trends, forecast shipments and plan budgets.
• Drive P&L alignment and deliver against financial targets.
• Prepare and present quarterly business reviews to retailers.

Skills

CPG sales

Account management

Data analysis

P&L management

Sales storytelling

Education

Bachelor's Degree

Tools

Tableau

Nielsen

IRI

Numerator

Job description

About the role

Do you have experience in Consumer Packaged Goods (CPG) and feel up for a new challenge and an opportunity to advance your career? At Naterra our core values are Candor, Teamwork, and Innovation and we expect team members to bring these skills to the work that they do. If you have a strong work ethic, critical thinking skills, and are an excellent communicator then we may have the perfect opportunity for you! We are looking for a Key Account Manager in our sales organization. We are looking for a Key Account Manager to support accounts within our Grocery channel and seek new business development. On the Naterra Sales Team you will be able to own and influence the relationship with some of our key retailers in the Grocery channel. You will be a valuable team member that supports the organization experimenting with assortment, data analysis, and the development of promotional strategy. This role presents an opportunity to collaborate and grow within the organization.

What you'll do

• Responsible for managing direct report(s)
• Responsible for building partnerships and facilitating a superior customer experience by ensuring alignment and execution against mutually agreed upon goals and business plans for Naterra, Retail Partners, and Broker/Distributors.
• Ability to understand multiple retailer go-to-market strategies - as evidenced by the ability to shift strategies and solutions as required.
• Provide ongoing tracking, analysis, and measurement of business trends and growth opportunities.
• Resolve customer service issues and build strong relationships.
• Manage and deliver against P&L targets to ensure financial objectives are achieved.
• Support the execution of strategic planning through close collaboration and partnership with all buying teams for assigned accounts.
• Forecasting shipment and consumption patterns aligned to Naterra's Fiscal Year planning calendar.
• Manage and analyze trade funds to efficiently drive the business.
• Develop promotional strategy to help maximize sales opportunities.
• Utilize data and insights in preparation for all line reviews.
• Take active role in preparing and providing quarterly business reviews both internally and with the retail customer.
• Attend retailer meetings and various trade shows as required.

Qualifications

• 3-5 years working in the Consumer Packaged Goods (CPG) industry in Sales, Category management, or Customer/ Account Management.
• Bachelor's Degree
• Analytic experience and curiosity for the business.
• Strong problem-solving capabilities and a track record to finding solutions to complex problems.
• Knowledge and general understanding of CPG industry.
• Experience working within a P&L scorecard and tracking trade spend.
• Proven customer management experience- as evidence by previous roles with responsibility for customer strategy and execution.
• Excellent knowledge of sales analysis and metrics including retailer specific POS systems, Syndicated data sources like Nielsen, IRI, Numerator, or Tableau.
• Critical thinking skills, not limited to piecing together data analysis to help create a sales story that is relatable to the specific retailer.
• Strong communication and presentation skills with the ability to tell a cohesive, fact-based sales story.