Key Account Manager

IDEX Corporation; Carlsbad (CA); Remote; USD 120,000 - 160,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive growth in the Life Science Optics market. This role offers a unique opportunity to manage key accounts, develop new business opportunities, and collaborate with cross-functional teams. With a focus on innovation and customer relationships, you will leverage your technical selling skills to understand client needs and provide tailored solutions. Enjoy the flexibility of a primarily remote role while contributing to a company that values integrity and collaboration. If you are ready to make a significant impact in a thriving industry, this position is for you.

Benefits

Health benefits

401(k) retirement savings program with company match

Paid Time Off (PTO)

Performance-based bonus plan

Qualifications

• Bachelor’s degree in Engineering or Business required.
• 2+ years of experience in OEM sales techniques.

Responsibilities

• Manage and grow major accounts to meet revenue goals.
• Develop new business opportunities within the Life Science Optics sector.

Skills

OEM sales techniques

Customer relationship management

Technical selling

Market analysis

Team collaboration

Education

Bachelor’s degree in Engineering or Business

Tools

CRM software

Job description

• Address: 2051 Palomar Airport Rd #110, Carlsbad, CA 92011, USA

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Who is IDEX Health & Science-Life Science Optics (IH&S)?

As a business unit of IDEX Corporation, IH&S-Life Science Optics has a long history of driving growth in life sciences and healthcare by embracing innovation and redefining the supplier-customer relationship. The work we do every day allows us to discover key insights and break new ground to create meaningful technologies that have a lasting impact on companies, industries, and society.

SCOPE OF ROLE:

Under the direction of the Vice President of Sales, the Key Account Manager (KAM)-US will secure and build a pipeline of new business opportunities for the Life Science Optics business within established and new original equipment manufacturers (OEMs) throughout the US. The KAM-US will be responsible for the initial technical assessment of opportunities and for developing the winning commercial approach. The KAM-US will also work closely with the Commercial, Finance and Product management teams to contribute to the longer-term customer and market strategies.

ESSENTIAL DUTIES:

1. Manage and grow major accounts in the specified region or target applications to meet and exceed assigned account Annual Operating Plan (AOP) revenue.
2. Grow our market share and revenue within the Health and Science and adjacent markets by targeting and meeting with prospective clients to sell the benefits of partnering with IH&S-LSO.
3. Leverage technical selling experience to understand the customer need and offer the right product or service solution.
4. Maintain relationships with existing customers to secure existing business and capture new opportunities.
5. Interact with colleagues from Product Management, Customer Service, Operations and Quality within IH&S-LSO to help qualify, win, and support new programs.
6. Travel to trade shows and customer sites as needed to support product trainings and marketing efforts.
7. Effectively use Customer Relationship Management (CRM) software to develop forecasts, track sales opportunities and capture win/loss data.
8. Contribute to growth strategies and marketing initiatives, sharing industry and account trends and preparing sales reports on territories and key accounts.
9. Continuously build application knowledge to remain up to date with market trends and anticipate needs.
10. Coordinate and manage client site visits and audits.
11. Up to 50% travel per month within US and up to two trips per year to US office(s).
12. Primarily a remote-based role but consideration may be made for office space with IDEX business sites.

QUALIFICATIONS:

1. Engineering or Business School (Bachelor’s degree).
2. Experience in OEM sales techniques with 2-year experience in a comparable market segment.
3. Demonstrated ability to establish and build professional relationships to grow and expand sales and customer base.
4. Demonstrated ability to work within a team environment, supporting fellow business operations, marketing, and project management professionals.
5. Ability to navigate internal teams to ensure the best support of client’s needs.
6. Experience with CRM software for forecasting and account management a plus.

OTHER SKILLS and ABILITIES:

1. Well-organized. Candidate must have ability to effectively support tactical issues in the short-term while maintaining strategic vision for the long-term.
2. Initiative-taking. Candidate must possess a powerful sense of ownership and drive to success utilizing available resources.
3. Confident. Experienced with multiple aspects of the KAM role allowing for independent execution of the sales growth plan.
4. Honest. Candidate must be honest and possess integrity when dealing with both external customers and internal co-workers.

Total Rewards

The compensation range for this position is $120,000 -160,000, depending on experience. This position may be eligible for performance-based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more.

IDEX is an Equal Opportunity Employer and Affirmative Action Employer.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.

Job Family: Sales