Key Account Manager

Dover; Atlanta (GA); Remote; USD 125,000 - 140,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive growth and enhance relationships within key corporate accounts. This role involves developing strategic business plans, managing sales processes, and collaborating with various teams to ensure customer satisfaction. The ideal candidate will possess strong communication and analytical skills, with a proven track record in key account management within the packaging and industrial manufacturing sectors. If you're a self-motivated individual with a passion for sales and customer success, this is your chance to make a significant impact in a rewarding environment.

Benefits

401(k) Savings Plan

Medical, Dental, and Vision Insurance

Wellness Programs

Flexible Spending Accounts

Paid Time Off

Tuition Reimbursement

Employee Assistance Program

Commuter Benefits

Qualifications

• 3+ years of experience in developing business plans for major companies.
• 5-10 years experience in packaging & industrial manufacturing.
• Proven organizational and communication skills.

Responsibilities

• Develop annual business plans to increase revenue within assigned accounts.
• Manage sales processes, prepare quotes, and negotiate conditions.
• Build relationships with key personnel at corporate entities.

Skills

Business Management

Key Account Management

Sales Process Understanding

Communication Skills

Analytical Skills

Negotiation Skills

CRM Tools

Digital Selling Tools

Education

Bachelor's Degree in Business Management/Administration or Engineering

Tools

Salesforce

Microsoft Office

Power BI

LinkedIn Navigator

Job description

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role:
The Key Account Manager will develop and expand our presence and solutions activity within specific assigned key accounts, establishing M-I at those corporate entities as a Preferred Supplier for their coding solutions. The Key Account Manager will coordinate all equipment and solutions opportunity efforts within the assigned key accounts and work with Account Managers at the plant level, while working effectively and openly with the operational personnel, Global customer team, and regional support functions like; the Pre Sales, Post Sales, Marketing and Technical/Customer Support groups

Job Responsibilities:
• Responsible for development of annual and medium-term business plans and strategies to increase share of business and sustainable revenue within assigned accounts.

• Manage the sales process of assigned accounts, reviewing needs and requirements of specific projects, proving the "big picture" of a M-I solution within the customers environment. Prepare quotes and negotiate prices and conditions.
• Coordinate and drive all sales efforts within assigned accounts by interfacing at the corporate level and by owing the equipment and solution opportunities while seamlessly working in a team with territory Account Managers and Operational personnel.
• Visit and develop working relationships with key personnel at the corporate entity level by doing, among other initiatives, corporate presentations on M-I and its products, services and applications.
• Communicate upward to management and to Operations the account activities related to the solutions opportunities in Sales Force dot Com "SFDC" and our MI Sales tools.
• Visit plants in the case of complex installations and act as the M-I representative to deal with service, products, and technical issues.
• Continuously develop product and market knowledge and selling skills.
• Coordinate with the Territory Account Managers to optimize and provide value for the assigned accounts and to grow the business exponentially.

Job Requirements:
• BA in Business Management / Administration, Engineering or related field

• 3 years of experience developing business plansstrategies with defined plans for major national companies in a highly competitive marketplace.
• 5-10 years of experience in packaging & industrial manufacturing field. Key account management experience is preferred.
• Proven organizational skills, strong communicator, professional in appearance and demeanor.
• Self-motivated, self-starter with the ability to work independently with minimal supervision.
• An understanding of sales process and techniques is a must.
• Experience with CRM tool and process, experience with Sales Force desirable.
• Subject Matter Expert for Coding and Marking.
• Understanding of IT Infrastructure (Networks, Integration to ERP/MES/WMS).
• Competitive Selling and Negotiating Skills.
• Highly developed communication skills; demonstrating strong verbal and written abilities.
• Strong numeric/analytical capabilities in (but not limited to) financial, system quotes, forecasting, and problem resolution.
• Proven experience in preparing/delivering group presentations.
• Personal computer skills, including experience with Microsoft Office, Teams, Power BI.
• Ability to use digital selling tools such as LinkedIn Navigator, etc.
• This role can expect to travel up to 70% of the time in a normal business environment

The right candidate will be aligned to our values and culture:
• Collaborative entrepreneurial spirit

• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

Work Arrangement : Remote

Pay Range: $125,000.00 - $140,000.00 annually

Commission Eligible: This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10paid holidays per calendar year, paid vacation days beginning at 80 hours annually, 64 paid sick leave hours annually or as provided under state and local paid sick leave laws, tuition reimbursement at the maximum amount of $5,250 per employee per calendar year,business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please [e-mail] assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function :