Associate Key Account Manager

Dawn Food Products; Jackson (MI, MS); Remote; USD 90,000 - 146,000; Full time

Job summary

An established industry player in bakery manufacturing is seeking a Senior Key Account Manager to join their dynamic team. This remote role, with up to 30% travel, involves supporting key accounts, managing customer relationships, and driving sales growth. The ideal candidate will have a strong background in sales, excellent communication skills, and a commitment to professional development. This company values its employees and offers comprehensive benefits, competitive pay, and opportunities for career advancement. If you are passionate about customer success and eager to make an impact, this is the perfect opportunity for you.

Benefits

Industry-leading health insurance on Day 1

Competitive Pay

401(K) + company match

10 Paid Company Holidays

Paid Time Off

Professional training

Career advancement opportunities

Qualifications

• Minimum 3 years experience in sales or marketing, preferably in B2B.
• Basic understanding of account management and customer service required.

Responsibilities

• Support KAMs and SAMs in managing key accounts and driving sales growth.
• Proactively communicate with cross-functional teams to ensure project status.

Skills

Sales Management

Customer Support

Project Management

Cross-Functional Communication

Account Management

Salesforce

Microsoft Office Suite

Time Management

Strong Communication Skills

Education

High School Diploma or GED

Bachelor's Degree in Business Administration, Sales, or Marketing

4 years of relevant experience in lieu of a degree

Tools

Salesforce

Microsoft Office Suite

Job description

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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we helpcustomers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Why work for Dawn Foods?

PEOPLE. PRODUCTS. CUSTOMERS.

Why should you apply? We invest in you!

• Industry-leading health insurance on Day 1!


• Competitive Pay


• 401(K) + company match


• 10 Paid Company Holidays


• Paid Time Off


• Professional training


• Family-owned business over 100 years in service


• An opportunity for career advancement, working as part of an empowering workforce

Job Purpose and Overview

An Associate Key Account Manager (AKAM) at Dawn supports the Key Account team, including Key Account Managers (KAM) and Strategic Account Managers (SAM). They assist in all facets of account management to grow sales, support customers, and strengthen relationships. The AKAM role is perfect for someone who enjoys meeting new challenges and exceeding expectations, which are qualities of all our Key Account team members.

The AKAM may come to this position from several different roles where they acquired unique insights about business and have come to appreciate the critical role of the sales organization. They are open and excited about learning new skills, committed to career growth, and able to anticipate others' needs, often before they are articulated. AKAMs at Dawn reflect our values in every interaction, every day.

Work Environment & Travel: This is a remote position with up to 30% travel. To effectively support customers and the key account team, candidates must reside within the Southeastern region to be considered.

What will you do as a Senior Key Account Manager at Dawn Foods?

• Sales and Customer Support: Dawn AKAMs serve as a single point of contact on some projects to promote a seamless customer experience on key accounts. With larger projects, where complex bakery solutions are involved, they support KAMs and Sr. Key Account Managers (SAMs) as needed, addressing multiple details as they emerge.


• Project Management: AKAMs will be supporting KAMs and SAMs who coordinate cross-functional teams around customer projects. This includes sharing information before meetings, documenting discussions, summarizing outcomes, and following up after meetings to ensure progress is made.


• Cross-Functional Communication: AKAMs at Dawn will proactively communicate with cross-functional teams internally and with our customers so that stakeholders are aware of project status at all times. As a central hub for communication, AKAMs will be building strong relationships across project teams.


• Operational and Administrative Responsibilities: Our sales team utilizes Salesforce to manage information flow and develop strategic plans for all assigned accounts and prospects. The AKAM may be asked to append customer information or enter project updates as needed to promote alignment with other team members.


• Professional Development:Dawn AKAMsdevelop their skills supporting regional trade shows, product demonstrations, plant tours, and customer events. We encourage AKAMS to build new knowledge and skills to further our business, and we support employee development for everyone.

What Does It Take to be a Senior Key Account Manager at Dawn Foods?

Below are the minimum qualifications to be a fit for this job.

• A High School Diploma or a General Education Degree (GED) is required


• A Bachelor's Degree in Business Administration, Sales, Marketing, or a similar discipline.
  
  
  
  • Will accept 4 years of relevant professional experience in lieu of a degree.
  
  
  
  


• A minimum of 3 years of experience in selling or marketing, preferably within the supermarket channel, or transferable B2B sales experience
  
  
  
  • A minimum of 1 year of experience and/or the ability to manage key accounts or similar, drive sales growth, leverage existing relationships, and deliver profitability.
  
  
  
  


• Basic understanding of account management, sales, and customer service


• Proficient with multiple software applications, user interfaces, and digital technologies, including Salesforce or similar, and Microsoft Office Suite.


• Strong communication, organization, and time management skills


• Able to travel up to 30% of the time

Channel Specific Needs:

• Knowledge and experience selling to supermarkets (ISB - in-store bakeries) is strongly preferred.


• Experience supporting multiple customer stakeholders (e.g., buyer, purchasing, operations, R&D - research and development, and more)


• Exposure to indirect selling approaches that involve a customer and their business partner(s)

Preferences:

• Prior sales experience with bakery ingredients or similar


• Prior experience with business communication and/or project management


• Spanish-speaking capabilities strongly preferred

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The normal setting for this role is remote with up to 30% travel and requirements to reside in the Southeastern region to effectively support customers and the key account team.


• Significant travel is required, approximately 30% of the time.

Note:The level of physical effort may vary from site to site and in some cases may be greater or lesser than documented here.

If this sounds like the opportunity that you have been looking for, please click "Apply."

About Our Benefits

Dawn is proud to employ the top talent in the baking industry, and we reward our people with comprehensive health and well-being coverage, competitive compensation packages, and award-winning benefit offerings. We also help protect your future financial health with a generous 401(k) matching program that provides additional retirement funds and many tools and resources on financial wellness. Dawn encourages professional growth through tuition assistance and educational programs, and we are always searching for ways to improve our industry-leading services and benefits.

Compensation

$90,960-$145,540 with incentive eligibility

#LI-Remote #LI-AH1

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.

Requisition ID: 37008