Key Account Manager

Sunway Communication; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Sunway Communication in Austin, TX is seeking a seasoned sales and account-management professional to drive OEM/consumer electronics partnerships from RFQ through mass production. You will negotiate BOM-based costs, work with operations on schedules and capacity, and monitor supply risks while coordinating with cross-functional teams.

The role requires 5+ years in North American key accounts, project and supply chain experience, and strong English communication; Mandarin is a plus.

Qualifications

• 5+ years of experience in OEM/consumer electronics.
• Experience in key account development and sales in North America.
• Project management and supply chain management experience.
• Strong understanding of BOM cost structure and basic DFM knowledge.

Responsibilities

• Manage day-to-day communication with consumer electronics industry customers from RFQ to mass production.
• Negotiate costs with BOM cost breakdown awareness.
• Collaborate with operations on build schedule, cost, and mass production capacity planning.
• Monitor supply risks and coordinate cross-functional support; escalate issues to top management when needed.
• Lead active meetings with customers regarding project status, engineering issues, and future opportunities.
• Establish and maintain relationships internally and externally.

Skills

Key account management

Sales in NA

Project management

Supply chain management

Education

Bachelor's degree

Job description

• Manage day-to-day communication with consumer electronics industry customers, from RFQ stage through mass production phase;
• Cost negotiation with understanding of BOM cost breakdown analysis;
• Work closely with operation team in communicating build schedule/cost/mass production capacity planning;
• Monitor supply risks and coordinate cross-functional team support in case of shortages, escale key issues to top management if necessary;
• Active meetings with customers regarding project status/engineering issues/future opportunities;
• Establish and maintain all level of relationships both internally and externally.

Job Requirements

• Bachelor's degree or above; U.S. work authorization preferred; occasional travel to Asia.
• 5+ years of experience in the OEM/consumer electronics industry, with expertise in key account business development and sales in North America, as well as project management and supply chain management.
• Solid understanding of BOM cost structure and basic DFM knowledge.
• Experience with connectors, cable assemblies, or plastic/metal structural components is highly preferred.
• Strong interpersonal, communication, and problem-solving skills; strategic mindset with the ability to perform well under tight deadlines in a dynamic environment.
• Fluent in written and spoken English; Mandarin Chinese is a plus.

Preferred Industry Background

• Current key accounts are primarily focused on the consumer electronics industry. As Sunway continues to expand its customer portfolio, this role may also support customers in the automotive, medical device, and general industrial B2B manufacturing sectors. Experience in any of these industries is considered a strong plus.