Key Account Growth & Retention Specialist

CleanPower; Wisconsin; On-site; USD 70,000 - 110,000; Full time

Job summary

CleanPower is seeking a high-energy Client Relationship Specialist to anchor our Wisconsin operations. This role focuses on retention and growth, serving as the bridge between the operations team and a portfolio of 50-100 key accounts.

The position emphasizes exceptional customer service, aggressive upsell of specialty services, and driving $1M in annual growth through RMR and specialized offerings. Travel to local sites is required.

Qualifications

• Proven experience in commercial facilities or property management.
• Strong CRM and consultative sales background.
• Familiarity with local CRE market and relationship management.

Responsibilities

• Oversee 50-100 existing clients with emphasis on retention and quality.
• Identify and upsell one-time and recurring services to grow revenue.
• Draft proposals and negotiate contract expansions.
• Represent the company at local trade associations to build pipeline.

Skills

CRM experience

Customer service

Sales / upselling

MS 365

Communication

Tools

CRM software

MS Office

Job description

CleanPower is seeking a high-energy Client Relationship Specialist to anchor our Wisconsin operations. This role focuses on retention and growth, serving as the bridge between the operations team and a portfolio of 50-100 key accounts.

The position emphasizes exceptional customer service, aggressive upsell of specialty services, and driving $1M in annual growth through RMR and specialized offerings. Travel to local sites is required.