KCC - Technology Support Consultant

Experis (Austria); Topeka (KS); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending 账户

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k) Plus Match

Weekly Pay

Job summary

ManpowerGroup is seeking a Technology Support Consultant to join the Technology Support team in Topeka, Kansas. The role focuses on OS deployment, endpoint management, imaging, and Windows support for users across multiple Kansas offices.

You will administer Tanium and other tools, maintain standardized workstation images, and provide Windows/AD administration. The position involves troubleshooting network connectivity and ensuring secure workstation operations with patching and anti-malware

Qualifications

• Solid troubleshooting skills with proven experience supporting Windows environments.
• Basic Active Directory functions, including resetting passwords and managing accounts.
• Experience supporting Adobe products.
• Ability to provide effective customer service and communicate technical information clearly.

Responsibilities

• Perform OS deployment, endpoint management, and desktop support, including imaging and deploying Windows workstations and laptops.
• Administer Tanium and other endpoint management solutions to support software deployment, upgrades, patch management, compliance monitoring, endpoint security, inventory, and device lifecycle operations.
• Maintain standardized workstation configurations by creating, maintaining, and deploying operating system and software images for multiple hardware platforms.
• Provide Windows and domain administration support, including creating and maintaining user and computer accounts, group memberships, permissions, and security controls within Active Directory.
• Troubleshoot LAN/WAN connectivity and client-server communications, and support secure workstation operations including patching, anti-malware verification, and remediation assistance.

Skills

Windows troubleshooting

Customer service

AD basics

Adobe products

Communication

Education

High school diploma or equivalent

Tools

Tanium

Active Directory

Imaging tools

Endpoint management

Job description

Our client, a public-sector regulatory agency, is seeking a Technology Support Consultant to join their team. As a Technology Support Consultant, you will be part of the Technology Support team supporting end users across multiple Kansas office locations. The ideal candidate will have strong troubleshooting skills, proven Windows support experience, and the ability to deliver responsive customer service while keeping systems secure and reliable.

Job Title:

Technology Support Consultant

Location:

Onsite in Topeka, Kansas (5 days/week). Remote work may be granted after 6 months.

What's the Job?

• Perform OS deployment, endpoint management, and desktop support, including imaging and deploying Windows workstations and laptops.
• Administer Tanium and other endpoint management solutions to support software deployment, upgrades, patch management, compliance monitoring, endpoint security, inventory, and device lifecycle operations.
• Maintain standardized workstation configurations by creating, maintaining, and deploying operating system and software images for multiple hardware platforms.
• Provide Windows and domain administration support, including creating and maintaining user and computer accounts, group memberships, permissions, and security controls within Active Directory.
• Troubleshoot LAN/WAN connectivity and client-server communications, and support secure workstation operations including patching, anti-malware verification, and remediation assistance.

What's Needed?

• Solid troubleshooting skills with proven experience supporting Windows environments.
• Basic Active Directory functions, including performing AD tasks such as resetting passwords, blocking/unlocking accounts, and creating/modifying accounts.
• Experience supporting Adobe products.
• Ability to provide effective customer service, communicate technical information clearly, and manage competing priorities.
• High school diploma or equivalent and 1 year of experience advising and assisting computer users in a distributed computing environment (education may substitute for experience as determined relevant by the agency).

What's in it for me?

• Work that directly supports day-to-day technology needs across multiple office locations.
• Opportunity to strengthen your skills in Windows deployment, endpoint management, and Active Directory administration.
• Clear responsibilities across imaging, patching, security verification, and endpoint lifecycle operations.
• A role that emphasizes responsive support and operational efficiency for end users.
• Path to permanent employment once contract arrangements are fulfilled (conversion to hire).

Upon Completion Of Waiting Period Consultants Are Eligible For

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.