KCC - Technology Support Consultant

Experis Technology Group; Topeka (KS); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending账户

Descripción de la vacante

Experis Technology Group is seeking a Technology Support Consultant to support end users across multiple Kansas office locations. The position is onsite in Topeka, with remote work possible after 6 months.

You will deploy Windows images, manage endpoints, and administer Active Directory in a secure, responsive IT environment to keep systems reliable. The role emphasizes solid troubleshooting, strong customer service, and clear communication as you support end-user technology needs and contribute

Formación

• Solid troubleshooting skills with proven experience supporting Windows environments.
• Basic Active Directory functions: resets, unlocks, user/computer creation and modification.
• Experience supporting Adobe products and delivering good customer service.

Responsabilidades

• Perform OS deployment, endpoint management, and desktop support, including imaging and deploying Windows workstations and laptops.
• Administer Tanium and other endpoint management solutions for software deployment, patching, compliance, and security.
• Maintain standardized workstation configurations by creating and deploying OS/software images across multiple hardware platforms.
• Provide Windows and Active Directory administration, including account management and security controls.
• Troubleshoot LAN/WAN connectivity and client-server communications; support secure workstation operations including patching and malware verification.

Conocimientos

Troubleshooting

Windows support

Customer service

Communication

Active Directory basics

Educación

High School diploma or equivalent

Herramientas

Tanium

Endpoint management solutions

Adobe products

Descripción del empleo

Job Overview

Our client, a public-sector regulatory agency, is seeking a Technology Support Consultant to join their team. As a Technology Support Consultant, you will be part of the Technology Support team supporting end users across multiple Kansas office locations. The ideal candidate will have strong troubleshooting skills, proven Windows support experience, and the ability to deliver responsive customer service while keeping systems secure and reliable. Job Title: Technology Support Consultant Location: Onsite in Topeka, Kansas (5 days/week). Remote work may be granted after 6 months.

Responsibilities

Perform OS deployment, endpoint management, and desktop support, including imaging and deploying Windows workstations and laptops. Administer Tanium and other endpoint management solutions to support software deployment, upgrades, patch management, compliance monitoring, endpoint security, inventory, and device lifecycle operations. Maintain standardized workstation configurations by creating, maintaining, and deploying operating system and software images for multiple hardware platforms. Provide Windows and domain administration support, including creating and maintaining user and computer accounts, group memberships, permissions, and security controls within Active Directory. Troubleshoot LAN/WAN connectivity and client-server communications, and support secure workstation operations including patching, anti-malware verification, and remediation assistance.

Requirements

Solid troubleshooting skills with proven experience supporting Windows environments. Basic Active Directory functions, including performing AD tasks such as resetting passwords, blocking/unlocking accounts, and creating/modifying accounts. Experience supporting Adobe products. Ability to provide effective customer service, communicate technical information clearly, and manage competing priorities. High school diploma or equivalent and 1 year of experience advising and assisting computer users in a distributed computing environment (education may substitute for experience as determined relevant by the agency).

Benefits and Career Path

Work that directly supports day-to-day technology needs across multiple office locations. Opportunity to strengthen your skills in Windows deployment, endpoint management, and Active Directory administration. Clear responsibilities across imaging, patching, security verification, and endpoint lifecycle operations. A role that emphasizes responsive support and operational efficiency for end users. Path to permanent employment once contract arrangements are fulfilled (conversion to hire). Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay