KBB & BDC Vehicle Acquisition Specialist

Peter Boulware Management, Company; West Columbia (SC); On-site; USD 38,000 - 60,000; Full time

Job summary

Peter Boulware Management, Company is seeking a motivated KBB/BDC Acquisition Associate to drive vehicle acquisitions and support dealership growth. You will work with Kelley Blue Book Instant Cash Offer leads, equity mining opportunities, and a high-energy team to secure quality pre-owned inventory.

The role emphasizes outbound calling, CRM-driven follow-ups, and strong customer service to maximize appointment show rates and accelerate inventory flow.

Qualifications

• Experience in BDC, sales, customer service, or call center preferred.
• Automotive dealership experience is a plus.
• Strong communication and interpersonal skills.
• Self-motivated with a positive attitude and strong work ethic.
• Comfortable making outbound phone calls and handling objections.
• Ability to multitask and work in a fast-paced environment.
• Strong computer and CRM skills.
• Professional appearance and demeanor.
• Valid driver's license and acceptable driving record.

Responsibilities

• Respond promptly to Kelley Blue Book (KBB) Instant Cash Offer leads.
• Contact customers via phone, text, and email to schedule vehicle appraisal appointments.
• Manage inbound and outbound customer communications.
• Follow up consistently with prospects to maximize appointment show rates.
• Work closely with the Used Car Manager and Sales Management team to acquire inventory.
• Educate customers on the dealership's vehicle buying process and current market values.
• Maintain accurate customer records and activity within the CRM.
• Execute daily call, text, and email objectives.
• Generate traffic for vehicle acquisition appointments.
• Assist with equity mining campaigns and service drive acquisition opportunities.
• Deliver exceptional customer service throughout the entire acquisition process.

Skills

BD/BDC experience

Communication skills

Outbound calling

Multitasking

CRM proficiency

Professional appearance

Valid Driver's License

Tools

CRM software

Job description

Peter Boulware Management, Company is seeking a motivated KBB/BDC Acquisition Associate to drive vehicle acquisitions and support dealership growth. You will work with Kelley Blue Book Instant Cash Offer leads, equity mining opportunities, and a high-energy team to secure quality pre-owned inventory.

The role emphasizes outbound calling, CRM-driven follow-ups, and strong customer service to maximize appointment show rates and accelerate inventory flow.