K&B Sales Designer-Showroom

Nisbet; Cincinnati (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Nisbet is seeking a Kitchen and Bath Sales Designer to drive sales and craft functional, visually appealing kitchen and bath spaces for residential and light commercial clients.

The role blends consultative selling with space planning, product selection, and project coordination from inquiry to installation. Candidates should demonstrate strong design skills, sales acumen, and customer relationship expertise.

Qualifications

• Two to five years of kitchen and bath sales and/or design experience.
• Proven track record of achieving sales goals.
• NKBA certification preferred.

Responsibilities

• Greet prospective customers, assess project needs, and provide professional consultation services.
• Generate new business through walk-in traffic, referrals, contractor relationships, networking, and lead follow-up.
• Design kitchens, bathrooms, laundry rooms, and related spaces using design software.
• Prepare and deliver estimates, quotations, and sales contracts.
• Coordinate with vendors, installers, and internal teams to manage timelines and budgets.
• Ensure customer satisfaction and complete projects accurately and on time.

Skills

Sales

Design concepts

Customer consultation

Project coordination

Education

Associate or Bachelor’s degree in Interior Design

NKBA certification (preferred)

Tools

2020 Design

AutoCAD

SketchUp

Revit

Job description

Kitchen and Bath Sales DesignerPosition SummaryThe Kitchen and Bath Sales Designer is responsible for generating sales and designing functional, aesthetically appealing kitchen and bath solutions for residential and light commercial customers. This position combines consultative sales, space planning, product selection, and project coordination to deliver an exceptional customer experience from initial inquiry through final installation.The Kitchen and Bath Sales Designer serves as a trusted advisor to customers by identifying needs, presenting tailored design concepts, recommending products, and closing sales while ensuring projects are completed accurately, on time, and within budget. This role requires a blend of design creativity, sales acumen, technical knowledge, and strong relationship-building skills.Reporting RelationshipsReports To: Sales Manager / Showroom Manager / General ManagerDirect Reports: NoneEssential Duties and ResponsibilitiesSales & Business DevelopmentGreet prospective customers, assess project needs, and provide professional consultation services.Generate new business through walk-in traffic, referrals, contractor relationships, networking, and lead follow-up.Develop and maintain a strong pipeline of sales opportunities.Present product solutions, design concepts, pricing proposals, and project recommendations.Prepare and deliver estimates, quotations, and sales contracts.Close sales while achieving established revenue, margin, and performance goals.Follow up consistently with prospects and existing customers to maximize conversion rates and repeat business.Design & Space PlanningDesign kitchens, bathrooms, laundry rooms, and related spaces based on customer goals, budget, and style preferences.Create layouts, floor plans, elevations, renderings, and material selections using design software.Recommend cabinetry, countertops, flooring, fixtures, appliances, lighting, and accessories.Ensure designs optimize functionality, storage, traffic flow, and visual appeal.Verify field measurements and site conditions for design accuracy.Revise designs based on customer feedback and project requirements.Customer Experience & Project CoordinationGuide customers through the full project lifecycle from consultation through installation completion.Coordinate with vendors, installers, contractors, and internal operations teams.Manage project schedules, product orders, delivery timelines, and installation milestones.Communicate proactively with customers regarding progress, changes, and expectations.Resolve customer concerns promptly and professionally.Ensure a high level of customer satisfaction and referral generation.Product Knowledge & Showroom ExcellenceMaintain expert knowledge of products, pricing, promotions, and industry trends.Stay current on kitchen and bath styles, finishes, innovations, and design best practices.Maintain attractive showroom displays, sample organization, and merchandising standards.Participate in sales meetings, promotions, and training programs.Administrative ResponsibilitiesMaintain accurate CRM, sales pipeline, customer records, and project files.Prepare purchase orders, specifications, invoices, and change orders.Track project profitability, margin targets, and final invoicing.Ensure all documentation is complete and accurate.Knowledge, Skills, and AbilitiesTechnical CompetenciesStrong knowledge of kitchen and bath design principles, cabinetry systems, materials, and finishes.Proficiency with design software such as 2020 Design, AutoCAD, SketchUp, Revit, or similar platforms.Ability to read blueprints, floor plans, and construction drawings.Understanding of measurement techniques and installation processes.Knowledge of pricing, estimating, and sales proposal development.Familiarity with residential remodeling and construction practices preferred.Professional CompetenciesProven sales ability with strong closing and negotiation skills.Excellent interpersonal and customer relationship skills.Strong communication and presentation skills.Creative problem-solving and solution-selling mindset.Strong organization and time management skills.Ability to manage multiple projects simultaneously.High attention to detail and follow-through.Self-motivated, goal-oriented, and results-driven.Education and ExperienceAssociate or Bachelor’s degree in Interior Design, Sales, Business, or related field preferred.Two (2) to five (5) years of kitchen and bath sales and/or design experience required.Proven track record of achieving sales goals preferred.Experience in remodeling, cabinetry, flooring, home improvement, or related industry preferred.NKBA certification or related credentials preferred.Working ConditionsRetail showroom and office environment with regular customer interaction.Frequent standing, walking, and movement throughout showroom and job sites.Occasional travel to customer homes or project locations for consultations and measurements.May require lifting samples, materials, or displays up to 25 pounds.Evening and weekend hours may be required based on customer demand.Performance ExpectationsSuccess in this role will be measured by:Achievement of sales revenue and gross margin goals.Customer satisfaction and referral business.Accuracy and quality of completed designs.Timely execution of projects and installations.Effective management of pipeline and follow-up activity.Professionalism, teamwork, and market growth contributions.