K-12 Tech Support & Training Specialist

Osseo Area Schools; Maple Grove (MN); On-site; USD 24,000 - 35,000; Part time

Benefits offered by this job

Meaningful work

Grow professionally

Benefits

Mentorship programs

Job summary

Osseo Area Schools in Minnesota’s 5th largest district seeks a part-time, on-site IT support staff within the I2T2 team to install, diagnose, and maintain classroom technology across sites. You will provide first-level help desk support, training for teachers and staff, document work orders, and assist with equipment inventories, with a 30-hour week schedule.

Minimum qualifications include a high school diploma and strong customer service, with travel between sites as needed; compensation begins

Qualifications

• High School Diploma or equivalent.
• Strong work ethic and motivated self-starter.
• Effective verbal and written communication.
• Proficiency to troubleshoot hardware and software.
• Ability to use Windows, ChromeOS and iOS.
• Ability to travel to different sites during the workday.
• Customer service orientation and collaboration.

Responsibilities

• Provide first-level installation, diagnosis, repair, and maintenance on all computing devices and peripheral classroom hardware and equipment, including network connections.
• Provide first-level technical support using procedures and tools established by District-Level Technical Support.
• Document daily activities in the work order system and elevate to second level as needed.
• Provide training and instruction in the use of classroom, mobile, and instructional technologies.
• Provide inventory of hardware and software as requested.
• Perform other comparable duties of a like or similar nature as assigned.

Skills

Customer service

Initiative

Communication

Organizational skills

Work under pressure

Collaboration

Education

High School Diploma

Job description

Osseo Area Schools in Minnesota’s 5th largest district seeks a part-time, on-site IT support staff within the I2T2 team to install, diagnose, and maintain classroom technology across sites. You will provide first-level help desk support, training for teachers and staff, document work orders, and assist with equipment inventories, with a 30-hour week schedule.

Minimum qualifications include a high school diploma and strong customer service, with travel between sites as needed; compensation begins