K-12 IT & Training Specialist

Ithaca City School District; Town of Ithaca (NY); On-site; USD 56,000 - 63,000; Full time

Job summary

The Ithaca City School District is seeking a Microcomputer Specialist to provide technical support for educational and administrative computer systems, and to train District personnel in using District software. The role reports to the CIO/Assistant Director of Technology and requires independent technical judgment.

Typical duties include installation, configuration, and maintenance of hardware and software, staff training, network software support, inventory management, vendor liaison, and Help

Qualifications

• Bachelor’s Degree in Computer Science or related field with 1 year of paid experience in management or support of computer systems; or
• Bachelor’s Degree plus repair or proficiency certifications from Apple, Google, Microsoft, JAMF, Aruba, CompTIA, and 1 year of paid experience; or
• Associate’s Degree with 3 years of paid experience in management or support of computer systems; or
• High school diploma with 5 years of paid experience in management or support of computer systems; or
• Any equivalent combination of training and experience as defined by (A)-(D).

Responsibilities

• Installs, configures, maintains and troubleshoots District hardware systems.
• Installs, configures, maintains and troubleshoots District application software.
• Trains District staff in the use of District software and educational tools.
• Provides Help Desk support for computer users for hardware and software.
• Maintains inventories and documents knowledge base.

Skills

Technical support

Staff training

Documentation

Networking basics

Education

Bachelor’s in Computer Science / related field + 1 year experience

Bachelor’s + relevant certifications (Apple, Google, Microsoft, JAMF, Aruba, CompTIA)

Associate’s in Computer Science / related field + 3 years experience

High school diploma + 5 years experience

Equivalent combination of training/experience

Tools

Apple certification

Google certification

Microsoft certification

JAMF

Aruba

CompTIA

Job description

The Ithaca City School District is seeking a Microcomputer Specialist to provide technical support for educational and administrative computer systems, and to train District personnel in using District software. The role reports to the CIO/Assistant Director of Technology and requires independent technical judgment.

Typical duties include installation, configuration, and maintenance of hardware and software, staff training, network software support, inventory management, vendor liaison, and Help