Microcomputer Specialist

Ithaca City School District; Town of Ithaca (NY); On-site; USD 56,000 - 63,000; Full time

Job summary

The Ithaca City School District is seeking a Microcomputer Specialist to provide technical support for educational and administrative computer systems, and to train District personnel in using District software. The role reports to the CIO/Assistant Director of Technology and requires independent technical judgment.

Typical duties include installation, configuration, and maintenance of hardware and software, staff training, network software support, inventory management, vendor liaison, and Help

Qualifications

• Bachelor’s Degree in Computer Science or related field with 1 year of paid experience in management or support of computer systems; or
• Bachelor’s Degree plus repair or proficiency certifications from Apple, Google, Microsoft, JAMF, Aruba, CompTIA, and 1 year of paid experience; or
• Associate’s Degree with 3 years of paid experience in management or support of computer systems; or
• High school diploma with 5 years of paid experience in management or support of computer systems; or
• Any equivalent combination of training and experience as defined by (A)-(D).

Responsibilities

• Installs, configures, maintains and troubleshoots District hardware systems.
• Installs, configures, maintains and troubleshoots District application software.
• Trains District staff in the use of District software and educational tools.
• Provides Help Desk support for computer users for hardware and software.
• Maintains inventories and documents knowledge base.

Skills

Technical support

Staff training

Documentation

Networking basics

Education

Bachelor’s in Computer Science / related field + 1 year experience

Bachelor’s + relevant certifications (Apple, Google, Microsoft, JAMF, Aruba, CompTIA)

Associate’s in Computer Science / related field + 3 years experience

High school diploma + 5 years experience

Equivalent combination of training/experience

Tools

Apple certification

Google certification

Microsoft certification

JAMF

Aruba

CompTIA

Job description

400 Lake Street • Ithaca, New York • 14850

NOTICE OF VACANCY

Position Title:Microcomputer Specialist

Brief Description: This position is responsible for providing technical support for the educational and administrative computer hardware and software maintained by the Ithaca City School District. The incumbent is also responsible for training and instructing District personnel in the use of District computer systems. The work is performed under the general supervision of the Chief Information Officer and/or Assistant Director of Technology, with latitude allowed for the exercise of independent technical judgment in the performance of the work. Does related work as required.

TYPICAL WORK ACTIVITIES:

• Installs, configures, maintains and troubleshoots District hardware systems;
• Installs, configures, maintains and troubleshoots District application software;
• Trains District staff in the use of District software, including educational software, word-processing, database, spreadsheet, and utility software;
• Works with staff members and teachers to assist them in learning a variety of computer operations and multimedia techniques; Assists with the installation and maintenance of District, local and area-wide network application software;
• Tests and modifies new system software;
• Maintains the annual District-wide hardware and software inventories;
• Maintains and documents knowledge base of district technology and related manuals, documentations, publications, etc.;
• Communicates with vendors and other technical support personnel to aid in the solution of problems regarding computer hardware and software;
• Troubleshoots District access control and video systems;
• Evaluates computer systems, services and supplies by determining user requirements, performing product and cost analyses, acquiring vendor information and product details, and developing and submitting equipment proposals;
• Provides Help Desk support for computer users for hardware and software.

Location(s): Technology

Anticipated Start Date:9/14/2026

Posting Dates:9/9/2026-9/23/2026

Number of Vacancies: 1

Hours per week: 38.5

Civil Service Jurisdictional Class:Competitive

Required Qualifications:

• A. Possession of a Bachelor's Degree in Computer Science, Computer Technology or a closely related field with similar course curriculum AND one (1) year of full-time paid experience, or its part-time paid equivalent, in the management or support of computer systems including substantial experience in the setup and installation of computer hardware and software; or
• B. Possession of a Bachelor’s Degree AND a repair or proficiency certification from relevant technology companies (Apple, Google, Microsoft, JAMF, Aruba, CompTIA, or other comparable company) AND one (1) year of full-time paid experience, or its part-time paid equivalent, in the management or support of computer systems including substantial experience in the setup and installation of computer hardware and software, or
• C. Possession of an Associate's Degree in Computer Science, Computer Technology or a closely related field with similar course curriculum AND three (3) years of full-time paid experience, or its part-time paid equivalent, in the management or support of computer systems including substantial experience in the setup and installation of computer hardware and software; or
• D. Graduation from high school or possession of a high school equivalency diploma AND five (5) years of full-time paid experience, or its part-time paid equivalent, in the management or support of computer systems including substantial experience in the setup and installation of computer hardware and software; or
• E. Any equivalent combination of training and experience as defined by the limits of (A), (B), (C) and (D) above.
• Note: College degrees must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education and/or U.S. Secretary of Education. If an applicant’s degree was awarded by an educational institution outside the United States and its territories, the applicant must provide independent verification ofequivalency. A list of acceptable companies who provide this service can be found at https://www.cs.ny.gov/jobseeker/degrees.cfm. Applicants are responsible for payment of the requiredevaluation fee.

Salary Range:$28.38Based on the 25-26 EA salary grid, a new contract is currently in negotiations

About Us:

We envision 6000+ Thinkers. Thinking is foundational to the development of self and society. It is the cornerstone of all creative ideas and problem-solving, new scientific discoveries, new products and services, individual and organizational learning, education, business success, interpersonal and intrapersonal communications, all social change and even democracy itself. Our vision is what we see. It motivates us. Our vision is audacious.

Our mission is to engage, educate, and empower. We will strive to engage all students in the importance and relevance of thinking; to educate every learner to communicate, comprehend, and collaborate for understanding; and to empower all in the ICSD to achieve academic excellence.

Visit Our Website: ithacacityschools.org

The Ithaca City School District does not unlawfully discriminate in employment on the basis of age, race, color, religion, creed, ethnicity, national origin, sexual orientation, gender identity and expression, military status, veteran status, sex, disability, predisposing genetic characteristics, marital status, familial status, domestic violence victim status, or other federal/state protected status.

If you are a substitute or in the process of onboarding and haven’t officially started, you will be considered an external applicant.