Customer Success Manager — District Transformation (Remote)

Informed K12; United States; On-site; USD 156,000 - 170,000; Full time

Benefits offered by this job

Healthcare coverage covered at 100% for employees & 35% for all dependents

Uncapped PTO

Monthly productivity allowance

New hire stipend for remote office set-up

Monthly wifi reimbursement

Annual personal office supply stipend

Stipend for skills development after 1 year

Job summary

Informed K12 is looking for a driven professional to transform how school districts operate by driving accountability and clarity in complex environments. This role requires navigating competing priorities with a focus on client success, working alongside district leaders to implement effective solutions.

The ideal candidate has over 6 years of experience in managing stakeholder relationships, preferably within K-12 education, and thrives in high-pressure situations. Benefits include comprehensive healthcare coverage, uncapped PTO, and a monthly productivity allowance.

Qualifications

• 6+ years in customer success, consulting, or complex program management.
• Experience in K-12 education or public sector preferred.
• Ability to navigate complex, multi-stakeholder environments.

Responsibilities

• Drive clarity in ambiguous situations for clients.
• Design technical solutions aligned with client needs.
• Build deep relationships with stakeholders to drive accountability.

Skills

Stakeholder management

Problem-solving with technology

Adaptability

Data storytelling

Job description

Informed K12 is looking for a driven professional to transform how school districts operate by driving accountability and clarity in complex environments. This role requires navigating competing priorities with a focus on client success, working alongside district leaders to implement effective solutions.

The ideal candidate has over 6 years of experience in managing stakeholder relationships, preferably within K-12 education, and thrives in high-pressure situations. Benefits include comprehensive healthcare coverage, uncapped PTO, and a monthly productivity allowance.