JW Marriott Engineering Tech I - 2nd Shift

ahcexternalsite; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental & vision

401K

Paid vacation

Discounted parking

Free employee meals

Hotel & restaurant discounts

Job summary

AHC Hospitality in Grand Rapids seeks an entry-level hotel technician responsible for routine preventative maintenance of guest rooms, meeting spaces, and public areas. You will progress toward independent response to service calls across front and back of house, handling tasks such as basic HVAC, toilet, lighting and hardware repairs.

This full-time position requires weekend availability on the 2nd shift and includes comprehensive benefits such as medical, dental & vision, 401K, paid vacation,

Qualifications

• Strong communication and customer service skills.
• Ability to work well with all members of the Engineering Department and hotel staff.
• Comfortable using smartphones and computers for work tasks.

Responsibilities

• Perform routine preventative maintenance on guest rooms, meeting spaces, and public areas.
• Respond to service calls and gain proficiency in front and back of house tasks.
• Carry out basic HVAC, plumbing, electrical, and carpentry repairs as needed.
• Maintain tools, logs, and maintain safety and life-safety procedures.
• Work weekends on the 2nd shift as required by the role.

Skills

Communication skills

Customer service

Team collaboration

Technology proficiency

Mechanical aptitude

Education

High school diploma

Hotel industry experience

Job description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a full-time position requiring weekend availability with 2nd shift hours.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY:

Entry-level hotel technician: To provide a knowledge of performing routine preventative maintenance on guest rooms/meeting spaces/public areas; while working towards being proficient in independently responding to service calls in all front of house or back of house areas. This tech has the ability or is gaining the knowledge to perform tasks including; basic HVAC repairs, toilet repairs, changing light bulbs, minor repairs of hardware, repairs to tubs and showers, replacing ceiling tiles, repairs to plumbing and fixtures.

ESSENTIAL FUNCTIONS:

• Ability to learn new tasks
• Ability to learn all hotel standards, policies and procedures
• Carry out specific oral and written instructions
• Toilet repairs
• Tub/shower repairs
• Hardware repairs or carpentry skills
• Basic Troubleshooting capabilites
• Basic electrical knowledge
• Basic HVAC knowledge
• Change/replace lightbulbs
• Change/replace ceiling tiles
• Clean, protect, secure and maintain all tools and equipment in the hotel
• Protect and maintain assigned tools and lockers
• Develop a working knowledge of life safety equipment and responsibilities
• Ability to maintain a daily log of activities to communicate to other shifts
• Ability to clean all engineering areas as directed by Engineering Management
• Ability to work in a neat and efficient manner, keeping all work areas clean and organized
• Complete all work assigned in a safe and professional manner
• Maintain a professional image at all times
• Maintain the hotel facility and related equipment in a safe and efficient manner
• Provide a safe work environment by following all safety and security procedures
• Perform duties assigned by Engineering Management
• Report to work on time in a full Engineering uniform
• This position requires weekend work, as it is essential to the role. If you are unable to work weekends (Saturday and Sundays) you would not be eligible for this position.

REQUIRED SKILLS:

• Valid driver's license preferred
• Strong communication and customer service skills
• Must be able to work well with all members of the Engineering Department and all other members of the Hotel Staff
• Ability to utilize technology including a smartphone and a computer
• Display a mechanical aptitude

EDUCATION & EXPERIENCE:

• High School diploma or equivalent required
• Prior experience in the hotel industry is a plus but not a requirement
• Any technical, mechanical, or basic maintenance history is encouraged

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate:

• Is regularly required to stand, walk and run
• Is required to use hands and fingers to handle or feel objects
• Is required to frequently reach with hands and arms
• Is regularly required to talk or hear; taste or smell
• Is occasionally required to sit and stoop; kneel, crouch, or crawl
• Must be able to lift and/or move up to 75 pounds
• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision