JW Marriott Engineering Tech I - 1st Shift

ahcexternalsite; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits (medical, dental &vision

401K

Paid vacation

Discounted downtown parking

Free employee meals

Hotel and restaurant discounts

Job summary

AHC Hospitality is seeking an entry-level hotel technician in Grand Rapids. You will perform routine preventative maintenance in guest rooms, meeting spaces, and public areas, aiming to independently respond to service calls across front and back of house areas.

The role requires basic HVAC, plumbing, electrical, and carpentry know-how, plus a willingness to learn and follow hotel standards. Weekend work is essential, with full benefits and discounts noted in the posting.

Qualifications

• High School diploma or equivalent required.
• Prior hotel industry experience is a plus but not required.
• Any technical, mechanical, or basic maintenance history is encouraged.

Responsibilities

• Learn new tasks and hotel standards, policies and procedures.
• Carry out specific oral and written instructions.
• Perform toilet repairs and tub/shower repairs.
• Handle hardware repairs or carpentry tasks.
• Basic troubleshooting, electrical, and HVAC knowledge.
• Change/replace lightbulbs and ceiling tiles.
• Maintain tools, equipment, and daily activity logs.
• Ensure clean, safe, and organized engineering spaces.

Skills

Driver's license

Communication

Customer service

Teamwork

Tech-savvy

Mechanical aptitude

Education

High School diploma or equivalent

Job description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a full-time position requiring weekend availability.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY:

Entry-level hotel technician:

To provide a knowledge of performing routine preventative maintenance on guest rooms/meeting spaces/public areas; while working towards being proficient in independently responding to service calls in all front of house or back of house areas. This tech has the ability or is gaining the knowledge to perform tasks including; basic HVAC repairs, toilet repairs, changing light bulbs, minor repairs of hardware, repairs to tubs and showers, replacing ceiling tiles, repairs to plumbing and fixtures.

ESSENTIAL FUNCTIONS:

• Ability to learn new tasks
• Ability to learn all hotel standards, policies and procedures
• Carry out specific oral and written instructions
• Toilet repairs
• Tub/shower repairs
• Hardware repairs or carpentry skills
• Basic Troubleshooting capabilites
• Basic electrical knowledge
• Basic HVAC knowledge
• Change/replace lightbulbs
• Change/replace ceiling tiles
• Clean, protect, secure and maintain all tools and equipment in the hotel
• Protect and maintain assigned tools and lockers
• Develop a working knowledge of life safety equipment and responsibilities
• Ability to maintain a daily log of activities to communicate to other shifts
• Ability to clean all engineering areas as directed by Engineering Management
• Ability to work in a neat and efficient manner, keeping all work areas clean and organized
• Complete all work assigned in a safe and professional manner
• Maintain a professional image at all times
• Maintain the hotel facility and related equipment in a safe and efficient manner
• Provide a safe work environment by following all safety and security procedures
• Perform duties assigned by Engineering Management
• Report to work on time in a full Engineering uniform
• This position requires weekend work, as it is essential to the role. If you are unable to work weekends (Saturday and Sundays) you would not be eligible for this position.

REQUIRED SKILLS:

• Valid driver's license preferred
• Strong communication and customer service skills
• Must be able to work well with all members of the Engineering Department and all other members of the Hotel Staff
• Ability to utilize technology including a smartphone and a computer
• Display a mechanical aptitude

EDUCATION & EXPERIENCE:

• High School diploma or equivalent required
• Prior experience in the hotel industry is a plus but not a requirement
• Any technical, mechanical, or basic maintenance history is encouraged

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate:

• Is regularly required to stand, walk and run
• Is required to use hands and fingers to handle or feel objects
• Is required to frequently reach with hands and arms
• Is regularly required to talk or hear; taste or smell
• Is occasionally required to sit and stoop; kneel, crouch, or crawl
• Must be able to lift and/or move up to 75 pounds
• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision