Amway Grand Plaza Director of Engineering

ahcexternalsite; Grand Rapids (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401K

Paid vacation

Discounted downtown parking

Free employee meals

Hotel and restaurant discounts

Job summary

AHC Hospitality seeks a Director of Engineering to lead engineering operations across the hotel and attached buildings, guiding multiple departments and up to forty staff. The role emphasizes technical excellence, preventive maintenance, and project leadership for both new and legacy facilities.

The position requires strong leadership, budget oversight, and strategic planning skills to align with franchise standards and asset strategies across properties in Grand Rapids.

Qualifications

• High school diploma or equivalent required.
• Two years of college or trade school preferred in mechanical/electrical/technical disciplines.
• Five or more years of maintenance/facilities/trades experience required.
• Previous hotel maintenance management experience preferred.

Responsibilities

• Develop and implement strategic plans to achieve engineering and organizational goals.
• Plan and manage capital projects, renovations, and new construction initiatives.
• Prepare and manage the departmental budget.
• Oversee capital improvement projects, renovations, and upgrades to hotel facilities.
• Recruit, train, and mentor engineering staff, fostering continuous improvement.
• Identify and implement innovative engineering solutions to enhance guest experiences and operational efficiency.
• Foster safety, professionalism, and teamwork within the engineering department.
• Communicate with hotel department heads to address maintenance needs and respond to requests.
• Walk the property daily to identify issues.
• Supervise engineers and facility staff including hiring, training, and performance evaluations.

Education

High School Diploma

2 years college or trade school

Tools

Universal CFC/EPA license

Boiler Operator's License

Mechanical Contractors license

Journeyman’s Electrical License

State of MI journeyman or master plumber license

Job description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown -- and start your unstoppable career here.

This is a full-time position requiring weekend availability.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY:

The Director of Engineering is responsible for the strategic oversight and day-to-day leadership of all engineering operations within the hotel and its attached buildings, including engineering, painting/decorating, and building and grounds functions. This role provides direct leadership to three department managers and up to forty team members, ensuring operational excellence across diverse disciplines. A highly skilled and experienced leader, the Director of Engineering brings a strong technical background and a proven record of managing multidisciplinary teams and complex facilities, encompassing both newly constructed and legacy buildings. The position is accountable for maintaining the highest standards of service quality through effective preventive and reactive maintenance programs. Key responsibilities include workforce planning and development, budget oversight, capital planning, and end-to-end project management. The Director of Engineering ensures all systems, infrastructure, and facilities operate safely, efficiently, and in alignment with organizational goals, regulatory requirements, and long-term asset strategies.

ESSENTIAL FUNCTIONS:

- Develop and implement strategic plans to achieve engineering and organizational goals

- Plan, coordinate, manage and execute capital projects, renovations, and new construction initiatives

- Prepare and manage the departmental budget

- Plan and oversee capital improvement projects, renovations, and upgrades to hotel facilities

- Recruit, train, and mentor engineering staff, fostering a culture of continuous improvement

- Identify and implement innovative engineering solutions to enhance guest experiences and operational efficiency

- Foster a culture of safety, professionalism, and teamwork within the engineering department.

- Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests

- Act in a leadership role throughout the property

- Walk the property daily to identify issues

- Inspect and evaluate the condition of the Engineering areas and all assets

- Supervise engineers and facility staff including hiring, training, personnel development, etc

- Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

- Develop, implement, and maintain an effective preventive, and reactive, maintenance program for task scheduling, routines, and performance. Program to include procedures for annual, semi-annual, quarterly, monthly and other scheduled maintenance

- Coordinate maintenance efforts with outside contractors, tenants, and engineers

- Oversee all building systems including plumbing, HVAC, electrical issues and participate in fire life/safety awareness

- Respond to all emergency situations quickly (fire, evacuation, equipment failure etc.)

-Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.

-Maintain franchise standards and follow-up on inspection deficiencies

- Keep accurate completion and task records in project files

- Ability to work in a neat and efficient manner, keeping all work areas clean and organized

- Maintain a professional image at all times abiding by Leadership Team Grooming Standards

-General knowledge and awareness of OSHA/State of Michigan/Local and company safety standards.

REQUIRED SKILLS:

- Valid driver’s license
- Universal CFC/EPA license is preferred
- Boiler Operator's License from City of Grand Rapids is preferred
- Mechanical Contractors license is preferred
- Journeyman’s Electrical License is preferred
- State of MI journeyman or master plumber license is preferred

EDUCATION & EXPERIENCE:

- High School Diploma, GED, or equivalent years of relevant work experience required
- Two (2) years of college or trade school equivalent in a mechanical, electrical, and/or technical disciplines is preferred
- 5+ years previous experience in maintenance/facilities/trades experience required
- Previous hotel maintenance management experience preferred

PHYSICAL REQUIREMENTS:

- Is regularly required to stand, walk and run
- Is required to use hands and fingers to handle or feel objects
- Is required to frequently reach with hands and arms
- Is regularly required to talk or hear; taste or smell
- Is occasionally required to sit and stoop; kneel, crouch, or crawl
- Must be able to lift and/or move at least 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, and peripheral vision