Junior Treasury Analyst – Risk & Disputes Ops (Hybrid)

Dutch Bros Coffee; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

Dutch Bros Coffee in Tempe, Arizona is seeking a Junior Treasury Analyst to support daily treasury functions, manage disputes, and assist with corporate insurance coordination. The role emphasizes cross-functional collaboration across web and banking portals in a fast-paced environment.

This in-office role requires 4 days per week in Tempe with Fridays optionally remote; ideal candidate has attention to detail, strong problem solving, and familiarity with Excel and bank portals; entry-level

Qualifications

• Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, Economics or related field required; or equivalent combination of education and relevant experience.
• 0–3 years of experience in finance, treasury, risk management, or payment processing. Prior retail or multi-unit franchise experience is a plus.
• Proficiency in MS Office Suite (Excel and PowerPoint) and hands-on experience navigating bank portals, merchant processing portals, and specialized web applications is a plus.
• Strong analytical, problem-solving, and dispute-resolution skills.
• Exceptional interpersonal and communication skills, with the ability to summarize financial data clearly.
• Ability to handle competing priorities and tight deadlines.
• High commitment to internal controls, compliance, and risk mitigation.

Responsibilities

• Assist with the daily administration of the corporate insurance program, including renewal data gathering, COIs, and claims tracking.
• Partner with internal stakeholders and external brokers to support risk mitigation initiatives across retail locations.
• Monitor risk metrics and compile reporting to assist leadership in evaluating corporate risk exposures.
• Manage and resolve incoming customer experience escalation tickets related to payment processing issues, credit card disputes, and chargebacks.
• Analyze transaction logs and navigate merchant portals to research chargeback notices and gather evidence for dispute responses.
• Identify recurring dispute trends and collaborate with IT, Shop Ops, and Customer Experience teams to address root causes.
• Serve as a trained operational backup for core daily treasury functions, including cash positioning, wire/ACH processing, and liquidity monitoring.
• Maintain user access and administration across bank portals, merchant service portals, and web-based financial tools.
• Support month-end close procedures, bank reconciliations, and audit requests related to treasury and risk controls.
• Enforce treasury policies and procedures across all store operations.
• Ensure compliance with SOX requirements, audit standards, and company policies.

Skills

Financial analysis

Dispute resolution

Banking portal navigation

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Finance, Accounting, Business Administration, Economics or related field

Tools

MS Office (Excel, PowerPoint)

Bank portals

Merchant processing portals

Web-based financial apps

Job description

Dutch Bros Coffee in Tempe, Arizona is seeking a Junior Treasury Analyst to support daily treasury functions, manage disputes, and assist with corporate insurance coordination. The role emphasizes cross-functional collaboration across web and banking portals in a fast-paced environment.

This in-office role requires 4 days per week in Tempe with Fridays optionally remote; ideal candidate has attention to detail, strong problem solving, and familiarity with Excel and bank portals; entry-level