Junior Technical Project Manager (m/w/d) - Customer Success
Anexia
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Benefits offered by this job
Job summary
Anexia Group seeks a Junior Technical Project Manager - Customer Success to drive the successful delivery of small to medium IT projects. You will be a key interface between Sales, Engineering and customers, ensuring structured processes, clear communication and contract-compliant results.
You will grow under experienced colleagues, shape processes, and contribute to continuous improvements while collaborating across Sales, Engineering, and Customer Success teams.
Qualifications
- Experience planning and delivering IT projects (internships/entry roles ok).
- Solid communication and facilitation with customers and stakeholders.
- Basic cloud/IT infrastructure knowledge and context understanding.
- Willingness to learn and self-driven with quality focus.
Responsibilities
- Create and maintain project plans with milestones and dependencies.
- Coordinate internal implementation tasks across technical teams.
- Monitor progress and communicate with stakeholders.
- Manage changes and escalations with a solutions focus.
- Ensure compliance with contracts, quality standards, and KPIs.
- Close projects with handover to operations and alignment with Accounting.
Skills
Education
Tools
Job description
In your role as Junior Technical Project Manager (m/f/d) - Customer Success, you will be responsible for the successful delivery of small to medium-sized technical customer projects, from handover through to completion. As a key point of contact between Sales, Engineering, and our customers, you will ensure structured processes, transparent communication, and high-quality, contract-compliant delivery. You will be supported by experienced colleagues and will grow step by step into greater responsibility.
- Contribute to the management of customer projects, including creating and continuously maintaining project plans with milestones and dependencies
- Plan and coordinate internal implementation tasks across multiple technical departments
- Continuously monitor project status and communicate proactively with internal and external stakeholders
- Manage changes and handle escalations responsibly, with a clear focus on solutions
- Ensure compliance with contractual requirements, processes, quality standards, and KPIs
- Close projects, including formal handover to operational teams and alignment with Accounting on billable services
- Work closely with Sales, Engineering, and Customer Success as a central interface with direct impact on the customer
- Actively contribute to the shaping and continuous improvement of processes, interfaces, and monitoring and reporting structures
- Completed technical or commercial vocational training, or a comparable qualification in an IT environment
- First experience in project management, ideally in planning and delivering IT projects (including through internships, entry-level roles, or project work)
- Basic knowledge of cloud, IT infrastructure, managed services, or network environments, as well as an understanding of technical contexts
- Good communication and facilitation skills, and a confident, professional presence when dealing with customers and internal stakeholders
- Strong organizational skills, a structured and self-driven way of working, and a high level of quality awareness
- First experience with PM tools (e.g., Jira or similar) is an advantage
- High level of self-motivation and willingness to learn
- Very good German and English skills, both written and spoken
An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.
Anexia is an independent Austrian technology company, specializing in cloud technology and digital engineering, and operating internationally. With 500 employees, the Anexia Group has been developing and operating scalable, secure and highly available digital infrastructures for 20 years, which - together with comprehensive services - ensure business-critical control over data and processes for more than 300,000 customers. Anexia's goal is to sustainably strengthen Europe's digital sovereignty and technological independence, based on European GDPR compliance and highly resilient security standards - supported by a global network of more than 100 data center locations in 70 countries that comprehensively secures companies' flexibility and growth digitally, including in new markets.
Grow with us and level up. Programs and spaces to keep learning and developing. Profit from our Anexia Academy to level up your knowledge & skills.
Wellbeing is genuinely important - from sports events to professional counseling via Instahelp to stay balanced, focused and ready for the tasks.
Perfectly prepared for your tasks - the current standard of technology and all the tools you need. Modern Equipment from Lenovo and Apple is awaiting you.
New joiners, birthdays, anniversaries - if there's an occasion, we appreciate moments we grow as a team because we love celebrating together.
Flexibility in hours, places - even when it comes to your pets. We offer several working setups - remote, hybrid, or office-based - depending on where you live.
We celebrate wins together, support one another, and build something bigger than ourselves. Once or twice a year we leave the day-to-day to focus on next steps.
From Austria, we work with teams and data centres around the world.
International companies have relied on our expertise since 2006.
Quality, security and reliability are backed by high standards and certifications.
We love to build value through technology to unlock new possibilities for more digital sovereignty. It is ambitious, and that is how we pursue it.
Our recruiting team is happy to answer any questions.
Anexia is an independent Austrian technology company, specializing in cloud technology and digital engineering, and operating internationally. With 500 employees, the Anexia Group has been developing and operating scalable, secure and highly available digital infrastructures for 20 years, which - together with comprehensive services - ensure business-critical control over data and processes for more than 300,000 customers. Anexia's goal is to sustainably strengthen Europe's digital sovereignty and technological independence, based on European GDPR compliance and highly resilient security standards - supported by a global network of more than 100 data center locations in 70 countries that comprehensively secures companies' flexibility and growth digitally, including in new markets.
- Contribute to the management of customer projects, including creating and continuously maintaining project plans with milestones and dependencies
- Plan and coordinate internal implementation tasks across multiple technical departments
- Continuously monitor project status and communicate proactively with internal and external stakeholders
- Manage changes and handle escalations responsibly, with a clear focus on solutions
- Ensure compliance with contractual requirements, processes, quality standards, and KPIs
- Close projects, including formal handover to operational teams and alignment with Accounting on billable services
- Work closely with Sales, Engineering, and Customer Success as a central interface with direct impact on the customer
- Actively contribute to the shaping and continuous improvement of processes, interfaces, and monitoring and reporting structures
- Completed technical or commercial vocational training, or a comparable qualification in an IT environment
- First experience in project management, ideally in planning and delivering IT projects (including through internships, entry-level roles, or project work)
- Basic knowledge of cloud, IT infrastructure, managed services, or network environments, as well as an understanding of technical contexts
- Good communication and facilitation skills, and a confident, professional presence when dealing with customers and internal stakeholders
- Strong organizational skills, a structured and self-driven way of working, and a high level of quality awareness
- First experience with PM tools (e.g., Jira or similar) is an advantage
- High level of self-motivation and willingness to learn
- Very good German and English skills, both written and spoken
An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.
from € 40,000 gross/year
At Anexia well-being is defined by six categories we keep up to date - to match the zeitgeist and the needs we identify while working on the job. Great work deserves great conditions. Our benefits are a vital part of that - not perks, but infrastructure. Providing balance & sparking inspiration.
An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.
from € 40,000 gross/year
At Anexia well-being is defined by six categories we keep up to date - to match the zeitgeist and the needs we identify while working on the job. Great work deserves great conditions. Our benefits are a vital part of that - not perks, but infrastructure. Providing balance & sparking inspiration.
- DEVELOPMENT
- MENTAL HEALTH
- EQUIPMENT
- CELEBRATIONS
- FLEXIBILITY
- RETREATS
Our recruiting team is happy to answer any questions.
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