Account Manager – IT-Services (m/w/d)

ANEXIA Inc.; Town of Vienna (WI); Hybrid; USD 63,000 - 78,000; Full time

Benefits offered by this job

Anexia Academy

Mental health support

Flexible work options

Modern equipment

Team retreats

Job summary

ANEXIA Inc. is seeking an Account Manager to manage and grow our existing customer portfolio across the DACH market, while actively winning new customers.

You will be the primary contact for customers across Managed Hosting, Virtual Data Center, IT Solutions, and global infrastructure, ensuring maximum value from our solutions. You will develop account plans, coordinate with Solution Architects and Engineering, and drive revenue growth and contract renewals.

Qualifications

• Several years of experience in customer service or sales, ideally in cloud, hosting, or IT infrastructure.
• Strong communication skills and a solution-oriented mindset.
• Strong customer focus with long-term relationship management experience.
• Structured and independent work style, plus teamwork and strong organizational skills.
• Very good written and spoken German and English skills.

Responsibilities

• Managing and long-term development of an existing customer portfolio in the DACH region.
• Developing account plans to identify up-selling and cross-selling opportunities.
• Managing the entire sales cycle (needs assessment → technical coordination → proposal → closing).
• Close collaboration with Solution Architects, Engineering, and Operations during solution development.
• Proactively identifying customer needs and matching them with suitable solutions from our portfolio.
• Responsibility for revenue growth, customer satisfaction, and contract renewals.
• Representing Anexia at client meetings, trade shows, and industry events.

Skills

Account management

Customer relationship management

German language

English language

Communication skills

Sales mindset

Team collaboration

Organizational skills

Cloud/IT knowledge

Education

IT-related education

Job description

What this role is about and who we are looking for

As an Account Manager at Anexia Cloud Solutions, you manage and grow our existing customer portfolio across the DACH market while actively winning new customers. You're the go-to contact for our customers across our portfolio – Managed Hosting, Virtual Data Center, IT Solutions, and global infrastructure – making sure they get the most value out of our solutions.

• Managing and long-term development of an existing customer portfolio in the DACH region
• Developing account plans to identify up-selling and cross-selling opportunities
• Managing the entire sales cycle (needs assessment → technical coordination → proposal → closing)
• Close collaboration with Solution Architects, Engineering, and Operations during solution development
• Proactively identifying customer needs and matching them with suitable solutions from our portfolio
• Responsibility for revenue growth, customer satisfaction, and contract renewals
• Representing Anexia at client meetings, trade shows, and industry events

Your profile

Several years of experience in customer service or sales, ideally in cloud, hosting, or IT infrastructure

• A strong affinity for IT and an interest in cloud architectures and infrastructure technologies, ideally supported by IT-related education or relevant professional experience
• Strong communication skills, a passion for proactively engaging with customers, and a solution-oriented mindset
• Strong customer focus and experience in long-term relationship management
• A structured and independent work style, combined with the ability to work well in a team and strong organizational skills
• Very good written and spoken German and English skills

What we offer

An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.

Anexia Group

Anexia is an independent Austrian technology company, specializing in cloud technology and digital engineering, and operating internationally. With 500 employees, the Anexia Group has been developing and operating scalable, secure and highly available digital infrastructures for 20 years, which — together with comprehensive services — ensure business-critical control over data and processes for more than 300,000 customers. Anexia's goal is to sustainably strengthen Europe’s digital sovereignty and technological independence, based on European GDPR compliance and highly resilient security standards — supported by a global network of more than 100 data center locations in 70 countries that comprehensively secures companies' flexibility and growth digitally, including in new markets.

Personal Development

Grow with us and level up. Programs and spaces to keep learning and developing. Profit from our Anexia Academy to level up your knowledge & skills.

Mental Health

Wellbeing is genuinely important — from sports events to professional counseling via Instahelp to stay balanced, focused and ready for the tasks.

Modern Equipment

Perfectly prepared for your tasks — the current standard of technology and all the tools you need. Modern Equipment from Lenovo and Apple is awaiting you.

Annual Celebrations

New joiners, birthdays, anniversaries — if there's an occasion, we appreciate moments we grow as a team because we love celebrating together.

Workplace Flexibility

Flexibility in hours, places — even when it comes to your pets. We offer several working setups — remote, hybrid, or office-based — depending on where you live.

Team Retreats

We celebrate wins together, support one another, and build something bigger than ourselves. Once or twice a year we leave the day-to-day to focus on next steps.

Locations

From Austria, we work with teams and data centres around the world.

Trust

International companies have relied on our expertise since 2006.

Quality, security and reliability are backed by high standards and certifications.

We love to build value through technology to unlock new possibilities for more digital sovereignty. It is ambitious, and that is how we pursue it.

from € 63,000 gross/year

At Anexia well-being is defined by six categories we keep up to date – to match the zeitgeist and the needs we identify while working on the job. Great work deserves great conditions. Our benefits are a vital part of that – not perks, but infrastructure. Providing balance & sparking inspiration.

What we offer

An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.

Salary

from € 63,000 gross/year

Benefits & Well-Being

At Anexia well-being is defined by six categories we keep up to date – to match the zeitgeist and the needs we identify while working on the job. Great work deserves great conditions. Our benefits are a vital part of that – not perks, but infrastructure. Providing balance & sparking inspiration.

DEVELOPMENT
MENTAL HEALTH
EQUIPMENT
CELEBRATIONS
FLEXIBILITY
RETREATS

• Managing and long-term development of an existing customer portfolio in the DACH region
• Developing account plans to identify up-selling and cross-selling opportunities
• Managing the entire sales cycle (needs assessment → technical coordination → proposal → closing)
• Close collaboration with Solution Architects, Engineering, and Operations during solution development
• Proactively identifying customer needs and matching them with suitable solutions from our portfolio
• Responsibility for revenue growth, customer satisfaction, and contract renewals
• Representing Anexia at client meetings, trade shows, and industry events