Sales Support (m/w/d)

ANEXIA Inc.; Town of Vienna (WI); Remote; USD 40.000 - 49.000; Vollzeit

Benefits dieser Stelle

Well-being program

Equipment

Flexible work setups

Zusammenfassung

Anexia Inc. is seeking a detail-oriented Sales Operations Specialist to coordinate quotes, contracts and sales data across Sales, Presales, Delivery and Customer Success.

You will maintain quotes, service confirmations and contract documents with KAM and Presales, and ensure data quality in Pipedrive CRM. In addition to handling inquiries, tenders and questionnaires, you will review billing items, support price adjustments and renewals, and help streamline internal workflows.

Qualifikationen

• Completed commercial education or degree, or equivalent experience.
• Excellent German and good English skills, both written and spoken.

Aufgaben

• Create and maintain quotes, service confirmations, and contract documents in close coordination with Key Account Management and Presales.
• Maintain and ensure the quality of our sales data in the CRM (Pipedrive): opportunities, contacts, and forecast data
• Handle customer inquiries, tenders, and questionnaires
• Regularly review and adjust semi-automated and individual billing items and pass them on to the Billing department
• Coordinate internal workflows: price calculations, approvals, and handovers to Delivery and Customer Success
• Prepare and follow up on customer meetings, events, and team meetings
• Support pricing adjustments, contract renewals, and reporting
• Continuously improve our processes and templates

Kenntnisse

Sales support

CRM systems

MS Office

English proficiency

German proficiency

Ausbildung

Commercial education

Tools

Pipedrive

Jobbeschreibung

What this role is about and who we are looking for

In this role, you make sure quotes, contracts, and sales data run smoothly, acting as the central point of contact between Sales, Presales, Delivery, and Customer Success. You work in a structured and precise way, keep track of multiple parallel topics with ease, and enjoy collaborating with a wide range of stakeholders.

• Create and maintain quotes, service confirmations, and contract documents in close coordination with Key Account Management and Presales
• Maintain and ensure the quality of our sales data in the CRM (Pipedrive): opportunities, contacts, and forecast data
• Handle customer inquiries, tenders, and questionnaires
• Regularly review and adjust semi-automated and individual billing items and pass them on to the Billing department
• Coordinate internal workflows: price calculations, approvals, and handovers to Delivery and Customer Success
• Prepare and follow up on customer meetings, events, and team meetings
• Support pricing adjustments, contract renewals, and reporting
• Continuously improve our processes and templates

Your profile

• Completed commercial education or degree, or equivalent experience
• Experience in sales support, inside sales, sales operations, or contract management, ideally in an IT/cloud environment
• Structured, precise, and independent way of working, even when juggling multiple parallel topics
• Confident use of MS Office (Word, Excel, PowerPoint) and CRM systems
• Service orientation, reliability, and enjoyment of working across many interfaces
• A basic understanding of IT infrastructure, cloud, or compliance is a plus, but not required
• Excellent German and good English skills, both written and spoken

What we offer

An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.

Anexia Group

Anexia is an independent Austrian technology company, specializing in cloud technology and digital engineering, and operating internationally. With 500 employees, the Anexia Group has been developing and operating scalable, secure and highly available digital infrastructures for 20 years, which — together with comprehensive services — ensure business-critical control over data and processes for more than 300,000 customers. Anexia's goal is to sustainably strengthen Europe's digital sovereignty and technological independence, based on European GDPR compliance and highly resilient security standards — supported by a global network of more than 100 data center locations in 70 countries that comprehensively secures companies' flexibility and growth digitally, including in new markets.

Personal Development Grow with us and level up. Programs and spaces to keep learning and developing. Profit from our Anexia Academy to level up your knowledge & skills.

Mental Health Wellbeing is genuinely important — from sports events to professional counseling via Instahelp to stay balanced, focused and ready for the tasks.

Modern Equipment Perfectly prepared for your tasks — the current standard of technology and all the tools you need. Modern Equipment from Lenovo and Apple is awaiting you.

Annual Celebrations New joiners, birthdays, anniversaries — if there's an occasion, we appreciate moments we grow as a team because we love celebrating together.

Workplace Flexibility Flexibility in hours, places — even when it comes to your pets. We offer several working setups — remote, hybrid, or office-based — depending on where you live.

Team Retreats We celebrate wins together, support one another, and build something bigger than ourselves. Once or twice a year we leave the day-to-day to focus on next steps.

Locations From Austria, we work with teams and data centres around the world.

Quality, security and reliability are backed by high standards and certifications.

Trust International companies have relied on our expertise since 2006.

We love to build value through technology to unlock new possibilities for more digital sovereignty. It is ambitious, and that is how we pursue it.

A group of united companies

Our recruiting team is happy to answer any questions.

Anexia is an independent Austrian technology company, specializing in cloud technology and digital engineering, and operating internationally. With 500 employees, the Anexia Group has been developing and operating scalable, secure and highly available digital infrastructures for 20 years, which — together with comprehensive services — ensure business-critical control over data and processes for more than 300,000 customers. Anexia's goal is to sustainably strengthen Europe's digital sovereignty and technological independence, based on European GDPR compliance and highly resilient security standards — supported by a global network of more than 100 data center locations in 70 countries that comprehensively secures companies' flexibility and growth digitally, including in new markets.

• Create and maintain quotes, service confirmations, and contract documents in close coordination with Key Account Management and Presales
• Maintain and ensure the quality of our sales data in the CRM (Pipedrive): opportunities, contacts, and forecast data
• Handle customer inquiries, tenders, and questionnaires
• Regularly review and adjust semi-automated and individual billing items and pass them on to the Billing department
• Coordinate internal workflows: price calculations, approvals, and handovers to Delivery and Customer Success
• Prepare and follow up on customer meetings, events, and team meetings
• Support pricing adjustments, contract renewals, and reporting
• Continuously improve our processes and templates

Your profile

• Completed commercial education or degree, or equivalent experience
• Experience in sales support, inside sales, sales operations, or contract management, ideally in an IT/cloud environment
• Structured, precise, and independent way of working, even when juggling multiple parallel topics
• Confident use of MS Office (Word, Excel, PowerPoint) and CRM systems
• Service orientation, reliability, and enjoyment of working across many interfaces
• A basic understanding of IT infrastructure, cloud, or compliance is a plus, but not required
• Excellent German and good English skills, both written and spoken

What we offer

An environment where you can take ownership, contribute your ideas and build sustainable solutions with experienced colleagues.

from € 44,170 gross/year

Benefits & Well-Being

At Anexia well-being is defined by six categories we keep up to date – to match the zeitgeist and the needs we identify while working on the job. Great work deserves great conditions. Our benefits are a vital part of that – not perks, but infrastructure. Providing balance & sparking inspiration.

• DEVELOPMENT
• MENTAL HEALTH
• EQUIPMENT
• CELEBRATIONS
• FLEXIBILITY
• RETREATS

Our recruiting team is happy to answer any questions.