Junior Systems Administrator: Growth in IT Support Training

Charles IT; Chesapeake (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Paid Holidays

PTO

401K

Bonuses

Free dry cleaning

Well-stocked break room

Friday team lunches

Paid training

Team-building outings quarterly

Professional development

Job summary

Charles IT in Chesapeake, VA is seeking a Jr Systems Administrator to join our IT team. You’ll handle first-level tickets, set up and manage user accounts, and support day-to-day IT operations to keep our infrastructure running smoothly.

The ideal candidate has an associate or bachelor’s degree in CS/IT and at least 2 years in an MSP or similar environment, with strong communication and the ability to work independently in a fast-paced setting.

Qualifications

• Associate or bachelor’s degree in computer science, information technology, or a related field.
• 2+ years of experience in MSP or internal IT/technical support.
• Certifications such as CompTIA A+, Network+, Server+ or equivalent are preferred.
• Strong communication and multitasking abilities are essential.
• Ability to work independently with minimal supervision and detail-oriented.

Responsibilities

• Take first level tickets and escalate as needed to the team.
• Diagnose and resolve hardware, software, and network issues.
• Support Windows, Linux, and macOS operating systems.
• Manage user accounts using Active Directory.
• Assist with software installation, configuration, and troubleshooting.
• Provide basic networking support (IP config, DNS, VPN).
• Configure and support desktops, laptops, printers, and peripherals.
• Maintain accurate documentation and time entries.
• Communicate clearly with end users and de-escalate when needed.

Skills

Communication

Customer-facing

Problem solving

Time management

Team collaboration

Education

Associate or Bachelor’s degree in CS/IT

Tools

Active Directory

VPN

Job description

Charles IT in Chesapeake, VA is seeking a Jr Systems Administrator to join our IT team. You’ll handle first-level tickets, set up and manage user accounts, and support day-to-day IT operations to keep our infrastructure running smoothly.

The ideal candidate has an associate or bachelor’s degree in CS/IT and at least 2 years in an MSP or similar environment, with strong communication and the ability to work independently in a fast-paced setting.