Sr. Systems Administrator

Charles IT; City of Middletown (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Paid Holidays

Bonuses

Free dry cleaning

Fully stocked break room

Friday team lunches

Professional development

Job summary

Charles IT in Middletown, NY, is seeking a Sr. Systems Administrator to lead technical projects and provide expert-level support. You will design and implement cloud infrastructure while troubleshooting technical issues for end-users across various Microsoft technologies.

The ideal candidate will possess a Bachelor's degree in IT, an MCSE or VCP certification, and over 7 years of IT experience. Charles IT values a diverse and inclusive workplace and offers competitive benefits including medical, dental, and paid training.

Qualifications

• 7+ years of experience in IT (preferred).
• Strong communication skills in a team environment.
• High attention to detail and adept at managing multiple tasks.

Responsibilities

• Design and support cloud infrastructure.
• Resolve technical issues for end users.
• Support Microsoft-related technologies.
• Maintain strong client system documentation.

Skills

Cisco

Meraki

Datto

VMware

Office 365

Mac OS

AWS

Azure

Communication Skills

Organizational Skills

Education

Bachelor's degree in IT or equivalent

MCSE 2012/2016 or VCP 6/6.5 certification

Job description

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Due to continued growth, we are currently seeking to add a Sr. Systems Administrator. In this role, you will provide expert-level support, lead complex technical projects, and be responsible for:

Responsibilities

• Design, implement, and support cloud infrastructure
• Provide support and troubleshooting to resolve technical issues for end users
• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support of virtual environments, including VMware and Hyper-V
• Support backup and disaster recovery solutions
• Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, & security
• Liaise with third‑party vendors and other IT personnel for problem‑resolution
• Effectively communicate with customers on ticket progress, impending changes, or agreed‑upon outages, etc.
• Maintain strong client system documentation, including system reviews and recommendations
• Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise
• Other duties as assigned

Requirements

• Bachelor's degree or equivalent in the IT field
• MCSE 2012/2016 or VCP 6/6.5 certification (preferred).
• 7+ years of experience in IT (preferred).
• Experience with Cisco, Meraki, Datto, VMware, Office 365, and Mac OS (a plus).
• AWS or Azure experience (a plus).
• Strong communication skills with the ability to collaborate in a team environment.
• High attention to detail and organization, with the ability to manage multiple tasks efficiently.
• Enthusiasm for contributing to the success of a growing company and client base.

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team‑building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:

Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.