Junior Systems Administrator — Client-Focused IT Support

Charles IT; Chesapeake (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability

Paid Holidays

PTO

401K

bonuses

free dry cleaning

fully stocked break room

Friday team lunches

paid training

team-building outings every quarter

professional development

Job summary

Charles IT is hiring a Jr Systems Administrator in Chesapeake, VA. You will serve as the first line of IT support after escalation, ensuring reliable IT operations while laying the foundation for advanced responsibilities.

Responsibilities include diagnosing hardware/software/network issues, supporting Windows/Linux/macOS, managing Active Directory, and coordinating with vendors to resolve problems. Strong communication and independent work mindset are essential.

Qualifications

• Associate or bachelor’s degree in computer science, information technology, or a related field.
• 2+ years of experience in MSP or IT support environments.
• Preferred certifications: CompTIA A+, CompTIA Network+, Server+, CySA+, MS-900, AZ-900, ISC2 cybersecurity.

Responsibilities

• Diagnose and resolve hardware, software, and network issues.
• Support Windows, Linux, and macOS.
• Manage user accounts using Active Directory.
• Assist with software installation, configuration, and troubleshooting.
• Provide basic networking support (IP configuration, DNS, VPN).
• Configure, install, and support desktops, laptops, printers, and peripherals.
• Coordinate with vendors and IT teams for repairs and updates.
• Communicate clearly to non-technical users.
• Maintain accurate documentation and time entries.

Skills

Communication

Independent work

Multitasking

Client-focused

Travel to clients

Education

Associate or Bachelor’s degree in CS/IT/related field

Tools

Active Directory

Job description

Charles IT is hiring a Jr Systems Administrator in Chesapeake, VA. You will serve as the first line of IT support after escalation, ensuring reliable IT operations while laying the foundation for advanced responsibilities.

Responsibilities include diagnosing hardware/software/network issues, supporting Windows/Linux/macOS, managing Active Directory, and coordinating with vendors to resolve problems. Strong communication and independent work mindset are essential.