Senior Systems Administrator: Client IT & VMware Support

Charles IT; Chesapeake (VA); Vor Ort; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401K with company match

Paid Holidays

PTO

Bonus opportunities

Free dry cleaning

Team lunches

Training & development

Zusammenfassung

Charles IT is seeking a Systems Administrator in Chesapeake, VA to provide field and escalation support. You will troubleshoot end-user issues, manage Windows Server, Office 365/Exchange, VMware, Hyper-V, and network devices while ensuring service tickets in ConnectWise are updated and accurate.

The role emphasizes strong communication, multitasking, and independent work in a growing, client-focused environment with a comprehensive benefits package.

Qualifikationen

• 5+ years of experience preferred.
• Certifications such as MCSA, VCP, CCNA are a plus.
• Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus.
• Strong communication skills are essential for success in this role.
• Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
• Self-driven and capable of working independently with minimal supervision.
• Excellent organizational skills and strong attention to detail.

Aufgaben

• Provide support and troubleshooting to resolve technical issues for end users.
• Support of Microsoft-related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Support of virtual environments including VMware, and Hyper-V.
• Support backup and disaster recovery solutions.
• Configure, install, and support various network devices and services, including WAN and LAN connectivity, routers, firewalls, and security.
• Effectively communicate with customers on ticket progress, impending changes, or agreed outages, etc.
• Document internal processes and procedures related to duties and responsibilities.
• Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise.
• Other duties as assigned.

Kenntnisse

Strong communication

Multitasking

Self-driven

Organizational skills

Attention to detail

Tools

Windows Server

Office 365

Exchange

VMware

Hyper-V

ConnectWise

Cisco

Meraki

Datto

Jobbeschreibung

Charles IT is seeking a Systems Administrator in Chesapeake, VA to provide field and escalation support. You will troubleshoot end-user issues, manage Windows Server, Office 365/Exchange, VMware, Hyper-V, and network devices while ensuring service tickets in ConnectWise are updated and accurate.

The role emphasizes strong communication, multitasking, and independent work in a growing, client-focused environment with a comprehensive benefits package.