Junior Software Engineer - Full-Stack + QA (Hybrid)

Precise Software Solutions; Washington (District of Columbia); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Benefits

401(k) match

Paid Time Off (PTO)

Training and development

Job summary

Precise Software Solutions Inc. is seeking a Software Engineer / QA Tester to support an online case management system used by a federal government client. This is a hybrid role combining software development, quality assurance, help desk and content management responsibilities.

The ideal candidate will be a strong communicator in an Agile Scrum environment, capable of resolving technical issues quickly and maintaining excellent client relations. Local DC area candidates are preferred.

Qualifications

• Excellent written and oral communication skills.
• Proficient in Agile Scrum methodology, with hands-on experience in a Scrum team.
• Good understanding of the software development lifecycle (SDLC).
• Familiarity with Jira and Confluence for tracking work and producing reports.
• Comfortable managing a help desk / ticketing queue and communicating with clients on issue status.
• Experience with software testing practices, including end-to-end and regression testing.
• Bachelor's degree in computer science, Information Technology or related field.
• Approximately 2 years of software development or IT experience preferred.

Responsibilities

• Support full stack development efforts - front-end and back-end - including enhancements, bug fixes, and new features for the case management system.
• Provide daily technical support and help with desk ticketing (e.g., ServiceNow) for the case management system, resolving incidents reported by external customers and end users to ensure timely resolution and user satisfaction.
• Conduct end-to-end and regression testing across the web application to validate functionality, performance, and overall system integrity.
• Participate in Agile Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, and help maintain the product backlog in Jira.
• Create and maintain clear documentation and status reports (e.g., testing results, ticket/incident metrics, release notes) using Jira and Confluence.
• Maintain a professional, responsive, and trusted relationship with federal client stakeholders through excellent written and oral communication.
• Identify opportunities to apply AI-assisted development and testing tools, LLMs, and automation to improve delivery speed and quality.

Skills

Communication

Agile Scrum

SDLC

Jira

Confluence

Help desk

Testing

Verbal/written communication

Education

Bachelor's degree in CS/IT/related

Tools

ServiceNow

Job description

Precise Software Solutions Inc. is seeking a Software Engineer / QA Tester to support an online case management system used by a federal government client. This is a hybrid role combining software development, quality assurance, help desk and content management responsibilities.

The ideal candidate will be a strong communicator in an Agile Scrum environment, capable of resolving technical issues quickly and maintaining excellent client relations. Local DC area candidates are preferred.