Customer Service Representative

Gerber Collision & Glass; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits including medical

401(K) plan

Paid time off

Stable upwardly mobile employment

Positive work environment

Job summary

Gerber Collision & Glass in Baton Rouge is seeking a Customer Service Representative to join their team. The ideal candidate will ensure customer satisfaction, manage administrative tasks, and collaborate with coworkers.

This role offers a winning culture, excellent earning potential, and a comprehensive benefits package including medical and 401(K). Join a forward-thinking company that prioritizes innovation and service excellence.

Qualifications

• 1-3+ years of customer service and administrative experience.
• Ability to keep up and succeed in a fast-paced working environment.
• Positive attitude and ability to work as part of a team.

Responsibilities

• WOW every customer through all phases of the process.
• Communicate and coordinate repair appointments, rental cars, deductibles payment, etc.
• Facilitate the administrative aspect of the repair process.

Skills

Customer service experience

Administrative skills

Teamwork

Positive attitude

Job description

STATE OF THE ART FACILITIES * ADVANCEMENT OPPORTUNITIES * GREAT EARNINGS AND BENEFITS

Gerber Collision & Glass is looking for a Customer Service Representative to join our winning team. This is an excellent opportunity to become part of the leader in collision repair and take your career to the next level. We're looking for someone who can WOW every customer, efficiently complete administrative duties, and work in cooperation with others to achieve common goals.

Job Description

• WOW every customer through all phases of the process
• Communicate and coordinate repair appointments, rental cars, deductibles payment, etc
• Facilitate the administrative aspect of the repair process

Qualifications

• 1-3+ years of customer service and administrative experience
• Ability to keep up and succeed in a fast paced working environment
• Positive attitude and ability to work as part of a team

Additional Information

• Stable upwardly mobile employment with a growing company
• Winning culture and excellent work environment
• Comprehensive benefits including medical, 401(K), paid time off, and a lot more
• Senior leadership with integrity who's eager to do new big things
• Great earning potential
• Forward thinking company who is up to date with equipment and technology